Seeking Customer Service Representatives
4 weeks ago
**About Us**: Join our energetic team as a **Customer Service Representative** and be an integral part of our fast-growing E-commerce brand We prioritize delivering exceptional service to our customers and enhancing their online shopping journey.
**Position Overview**:
As a **Customer Service Representative**, you will be responsible for addressing customer inquiries, resolving issues, and providing support via various communication channels. This role requires excellent communication skills, empathy, and a passion for delivering top-notch service.
**Responsibilities**:
- Maintain a high level of professionalism and empathy in all interactions.
- Keep detailed records of customer interactions and transactions.
- Collaborate with other team members to ensure seamless customer experiences.
**Requirements**:
- Proficiency in English (written and verbal).
- Minimum 1 year of customer service experience.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
**Compensation and Benefits**:
- Hourly rate: $3-4 USD per hour.
- Health insurance plus dental coverage.
- Work-from-home opportunity.
- Paid time-off and performance bonuses.
- Paid training and ongoing support.
- Year-end bonuses and so much more
**How to Apply**:
Pay: From RM24,000.00 per month
**Experience**:
- Customer Support: 1 year (required)
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