Social Media Chat Support
6 months ago
Office location:
KL Sentral
Working hour:
8hour per day, 5day per week
(Rotate shift)
Job requirement:
- Must be fluent in Thai & English
- Able to work in office and rotate shift
Job description:
- Customer Service (handle VOICE CALL, CHAT & EMAIL - (Mandarin Speaking Market)
- Ensure all SLAs are met accordingly
- Demonstrate strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner by following processes in place
Pay: RM3,800.00 - RM5,400.00 per month
**Benefits**:
- Health insurance
- Maternity leave
Supplemental pay types:
- Attendance bonus
- Commission pay
Application Question(s):
- how long is your notice period?
**Language**:
- Thai (preferred)
**Location**:
- Kuala Lumpur (preferred)
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