Problem Management

Key Responsibilities: Incident Management: Act as the primary point, coordinate the activities of technical teams to ensure timely resolution and restoration of services. Problem Identification and Analysis: Conduct thorough investigations to identify the root causes of incidents and problems. Change Management: Coordinate changes across the APAC region with...

**Key Responsibilities**: - Act as the primary point of contact for all incidents and problems - Respond to incidents and problems in a timely and effective manner - Establish procedures and guidelines for incident and problem management - Coordinate with other teams to resolve incidents and problems - Identify common issues across teams and services -...

Key Responsibilities: Act as the primary point of contact for all incidents and problems Respond to incidents and problems in a timely and effective manner Establish procedures and guidelines for incident and problem management Coordinate with other teams to resolve incidents and problems Identify common issues across teams and services Implement preventive...

Incident & Problem Management To manage & deliver the incident management functions & capabilities in order quickly restore impacted services Manage timely incident/user queries and resolution to deliver value (maximize systems availability, improve service levels, optimize costs, improve convenience and satisfaction) to external and internal customers To...

Job Title: Executive - Incident & Problem Management Job Summary: The Executive - Incident & Problem Management is responsible for overseeing and managing critical incidents, crises, and other broadly impacting events. This role involves leading incident bridge calls, facilitating real-time information flow, escalating issues to senior management, and...

Job Title: Executive - Incident & Problem ManagementJob Summary:The Executive - Incident & Problem Management is responsible for overseeing and managing critical incidents, crises, and other broadly impacting events. This role involves leading incident bridge calls, facilitating real-time information flow, escalating issues to senior management, and driving...

As a member of the Transformation Office, you will lead company-wide projects/initiatives to drive positive changes, address business challenges and achieve company goals/objectives. In this role he/she will support the Incident, Problem and Change Lead (IPC Lead) to manage the governance of the incident, problem and change management process for Singapore...

Are you ready to shape a better tomorrow?_AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.If you are hungry and driven to play an active role in shaping a...

Are you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...

a) Working closely with the Developer/Joint Management Committee/ Management Committee of said building, and the various sub-committees in particular, to achieve the objective of upgrading and maintaining the building; b) Monitoring the day to day operation of the building in accordance with policies, procedures and standing orders issued by the assigned...

a) Working closely with the Developer/Joint Management Committee/ Management Committee of said building, and the various sub-committees in particular, to achieve the objective of upgrading and maintaining the building; b) Monitoring the day to day operation of the building in accordance with policies, procedures and standing orders issued by the assigned...

a) Working closely with the Developer/Joint Management Committee/ Management Committee of said building, and the various sub-committees in particular, to achieve the objective of upgrading and maintaining the building; b) Monitoring the day to day operation of the building in accordance with policies, procedures and standing orders issued by the assigned...

**Location**:Ampang Area, Kuala Lumpur **Responsibilities**: - Assist the project manager in planning, executing, and monitoring MEP projects, with a focus on high voltage systems (11kV and above). - Coordinate with internal teams, subcontractors, and suppliers to ensure timely delivery of project milestones and objectives. - Conduct regular site...

Job Description 1. Monitor on the collection of monthly maintenance fees, water and electricity bill and miscellaneous payment. 2. Assist on owner's inquiries or matters and resolve their problems or complaints, 3. Report and follow up on owner's rectification of defects / Arrange for any regular maintenance issues for occupied units. 4. Liaise with building...

Job Description 1. Monitor on the collection of monthly maintenance fees, water and electricity bill and miscellaneous payment. 2. Assist on owner's inquiries or matters and resolve their problems or complaints, 3. Report and follow up on owner’s rectification of defects / Arrange for any regular maintenance issues for occupied units. 4. Liaise with...

To work closely with the client to achieve the objective of enhancing and/or sustaining the building’s image and brand as a prestigious high end building; - To plan, coordinate, implement and complete all activities involved in the management and maintenance of the common property in the project on schedule and within the prescribed budget; - To prepare,...

As the Loyalty Program Manager, your primary role involves conceptualizing, implementing, and overseeing our hotel guest loyalty and rewards program. Your duties encompass crafting strategies to boost customer retention, fostering engagement, and cultivating loyalty towards our hotel booking platform. **Responsibilities**: - Develop a robust loyalty and...

**Job responsibilities** - Propose sales strategy for dealer sales expansion and network coverage and work closely with dealers in achieving sales target. - To visit dealers from time to time to get on-ground market information and understand issues facing by the dealers. - Dealer development policy, enforce SOP in dealer management and propose competitive...

Job Responsibilities: - Responsibilities for the full spectrum of Accounts (inclusive Accounts Receivable (AR), Accounts Payable (AP), General Ledger (GL) & Reporting). - Ensure timely billing to stakeholders and compliance with AR & AP procedures by generating and raising invoices, debit and credit notes - Oversee comprehensive accounting and tax service -...

**Job responsibilities** - Propose sales strategy for dealer sales expansion and network coverage and work closely with dealers in achieving sales target. - To visit dealers from time to time to get on-ground market information and understand issues facing by the dealers. - Dealer development policy, enforce SOP in dealer management and propose competitive...