Associate Director, Incident, Problem

**Key Responsibilities**: - Act as the primary point of contact for all incidents and problems - Respond to incidents and problems in a timely and effective manner - Establish procedures and guidelines for incident and problem management - Coordinate with other teams to resolve incidents and problems - Identify common issues across teams and services -...

Job Title: Executive - Incident & Problem Management Job Summary: The Executive - Incident & Problem Management is responsible for overseeing and managing critical incidents, crises, and other broadly impacting events. This role involves leading incident bridge calls, facilitating real-time information flow, escalating issues to senior management, and...

As a member of the Transformation Office, you will lead company-wide projects/initiatives to drive positive changes, address business challenges and achieve company goals/objectives. In this role he/she will support the Incident, Problem and Change Lead (IPC Lead) to manage the governance of the incident, problem and change management process for Singapore...

**Key Responsibilities**: - Incident Management: Act as the primary point, coordinate the activities of technical teams to ensure timely resolution and restoration of services. - Problem Identification and Analysis: Conduct thorough investigations to identify the root causes of incidents and problems. - Change Management: Coordinate changes across the APAC...

Job SummaryThe Centre Director is responsible for the overall business operations, academic programme, and management of the language centre. This role requires a strategic thinker who can develop centre plans, manage a team, and ensure academic standards and quality.Key ResponsibilitiesBusiness Operations: Proactively report P&L status against financial...

Job SummaryThe Centre Director is responsible for the overall business operations, academic programme, and management of the language centre. This is a key leadership role that requires a strong business acumen, excellent communication and organisational skills, and the ability to manage a team of staff.Key ResponsibilitiesBusiness OperationsDevelop and...

Incident Manager Responds to, facilitates and administers ITIL and related service support processes for assigned accounts. Resolves service requests and associated service issues in real time. Proactively monitors open tickets to ensure achievement of contracted service levels. Post processes service requests by documenting individual services / agreements...

JOB PURPOSE: - To manage the Incident & Problem Management functions to ensure quick restoration for systems and services for the business entities. - To facilitate Service Management in their efforts to increase the maturity of the IT Service management processes from the perspective of Incident & Problem Management - To co-ordinate strategic planning’s...

Critical Incident Manager Responds to, facilitates and administers ITIL and related service support processes for assigned accounts. Resolves service requests and associated service issues in real time. Proactively monitors open tickets to ensure achievement of contracted service levels. Post processes service requests by documenting individual services /...

**Responsibilities**: - Point of escalation of infra related incident and respond to incident. - Plan, coordinate all the activities required to perform, monitor, change request and report base on Singtel’s Incident and Problem Management process. - Log detailed and accurate information about incidents and maintain comprehensive documentation, including...

**Responsibilities**: - Point of escalation of infra related incident and respond to incident. - Plan, coordinate all the activities required to perform, monitor, change request and report base on Singtel’s Incident and Problem Management process. - Log detailed and accurate information about incidents and maintain comprehensive documentation, including...

About the RoleS-RM Intelligence and Risk Consulting is seeking a highly skilled Cyber Security Expert to join our team in Kuala Lumpur. As a Senior Technical Lead, you will play a critical role in our Cyber Security division's success.Key ResponsibilitiesIncident Response: Deploy your expertise in incident response, including technical incident response,...

Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Associate Director of Sales is responsible to assist in providing leadership in all selling activities within the hotel, working closely with the...

Responds to, facilitates and administers ITIL and related service support processes for assigned accounts. Resolves service requests and associated service issues in real time. Proactively monitors open tickets to ensure achievement of contracted service levels. Post processes service requests by documenting individual services / agreements and verifying...

**What we do** At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For...

**You will be responsible for**: - Performing as a pivotal member of our CTR team, taking charge of responding to and resolving cybersecurity incidents effectively. - Assuming a critical role in incident investigation, analysis, and comprehensive reporting to safeguard the security of our systems and data. - Leading incident response endeavors, swiftly...

About the RoleWe are seeking an experienced Associate Director to join our team at LEWIS Communications GmbH. As a key member of our senior management team, you will be responsible for leading our account servicing team and ensuring that our clients receive exceptional service and results.Key ResponsibilitiesLead the new business process and make key...

Associate Director, Client Coverage **Create your future with Affin! You too can make a difference.** Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. Assist Director, Client Coverage with the following: - Acquire...

Industry/ Organization Type: Accounting Firm (Global) - Position Title**:Associate Director/ Director (Tax)**: - Working Location: Central (Hybrid Working) - Working Hours**:5 days, Monday - Friday (8:45 AM - 5:30 PM)**: - Salary Package**:Basic + Twice Yearly Bonus**: - Duration: Permanent **Key Responsibilities** - Build and maintain client...

Industry/ Organization Type: Accounting Firm (Global) - Position Title**:Associate Director/ Director (Tax)**: - Working Location: Central (Hybrid Working) - Working Hours**:5 days, Monday - Friday (8:45 AM - 5:30 PM)**: - Salary Package**:Basic + Twice Yearly Bonus**: - Duration: Permanent **Key Responsibilities** - Build and maintain client...