Complex Director of Human Resources

3 days ago


Penang, Malaysia Marriott International, Inc Full time

**Job Number** 23115589

**Job Category** Human Resources

**Location** Penang Marriott Hotel, One Marriott Drive, Penang, Malaysia, Malaysia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**HOTEL DESCRIPTION**

Perfectly positioned along Gurney Drive, a popular seafront promenade in George Town, Penang Marriott Hotel will be part of a 55-storey tower, featuring 220 rooms to enable guests to seamlessly transition between work and relaxation. A range of dining options, including a speciality restaurant, an all-day dining buffet restaurant, bar and lounge areas, will provide guests with a wide offering of local and international favorites. Guests will also be able to maintain their fitness routines while on the road, with a fully-equipped fitness center, along with an outdoor swimming pool, complete with a sun deck. This new hotel will also cater to business travelers’ every need, with a state-of-the-art business center and multi-purpose event spaces - including a 500sqm ballroom as well as 4 meeting rooms, perfect for hosting business meetings, functions and other special events. The hotel is projected to open in Q1, 2024.

**JOB SUMMARY**

Functions as Strategic Human Resources Business Partner for several properties and acts as the prime HR resource for the Cluster GM and acts as a leader, guide and mentor to Directors of Human Resources/Human Resources Managers of other hotels within the Cluster General Manager’s Cluster. Develops and implements goals and strategies that serve to attract, develop and retain diverse premier talent which enables the successful implementation of hotel strategies for that cluster of hotels. Focusses on supporting the brand service strategy and implementing brand initiatives for the cluster. Utilizes a Human Resources Business Plan aligned with hotel, brand and Regional HR strategies to deliver HR services that enable business success. As a member of the Executive Committee, develops and implements hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property associates. Provide a return on investment to the owner and Marriott International. Undertakes additional responsibilities for the properties within the cluster by visiting each property at least once a quarter (or as required by the Cluster General Manager) and conducts an annual HR Audit at each hotel**.**

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years’ experience in the human resources, management operations, or related professional area.

OR
- 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years’ experience in the human resources, management operations, or related professional area.

**CORE WORK ACTIVITIES**

**Leading and Managing Human Resources Strategy**
- Attends owners’ meetings and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, associate satisfaction, training initiatives, and results); and demonstrates an understanding of owner priorities.
- Enhances the effective execution of the Human Resources Business Plan within the cluster by facilitating communication, collaboration of efforts and sharing expertise.
- Delivers sound results by coordinating implementations, tracking results, problem solving, and leveraging efforts across units wherever possible.
- Coordinates strategies across units to ensure cohesiveness and consistency.
- Drives efforts to improve operational efficiencies across properties.
- Translates business priorities into property Human Resources strategies, plans and actions.
- Partners with Regional Senior Director of Human Resources to ensure that property Human Resources strategies, plans and actions are in alignment with regional Human Resources strategies and the overall strategic Human Resources framework for the organization.
- Leads the planning, evaluation, resourcing, and follow-up of Engagement Survey (ES) related activities; in collaboration with the appropriate business and discipline partners.
- Champions and builds the talent management ranks in support of Property and Region diversity strategy.
- Serves as key change manager for initiatives that have high employee impact.
- Monitors effective use of myHR by property managers and employees.
- Creates value through proactive approaches that will affect performance outcome or control cost.
- Coordinates and participates in succession planning activities in the market, as appropriate.
- Leads implementation and sustainability of Human Resources initiatives.

**Managing the Staffing and Recruiting Process**
- Partners with property management to hire and train Human Resources staff members who demonstrate strong functional expertise, creativity and leadership to



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