Import and Transport Freight Forwarder Customer
6 months ago
Schedule inbound shipments
Submit Import Manifest
Assist with the communications with carriers when issues arise
Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements
Prepare and review invoices, NOA, LOI for accuracy
Prepares invoice, bill of ladings, AES and other freight related documentation for commercial freight invoices and for ocean & air cargo
Ensure all supporting documents are accurate, available and applicable to the customer order/shipment.
Organize pick-up schedules as applicable for cargo
Prepare ROT and transport delivery
Scan and upload invoices, shipping documentation, as part of company guidelines
Compile and submit accurate, regular and timely reports as requested
Keep communication flowing with customers on a daily basis to ensure the highest customer servicer
Report and document any irregularities to Supervisor immediately
Comply with company’s standard operating procedure (SOP) and quality policy
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Specialist: 2 years (required)
**Language**:
- Bahasa (required)
- English (required)
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