![SuamiSihat Healthcare Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Clinic Customer Service Representative
7 days ago
Are you passionate about making a positive impact on people's lives ? Do you thrive in a dynamic and fast-paced environment? If so, we have the perfect opportunity for you
SuamiSihat Clinic is currently seeking an experienced individual to join our team as a Customer Service Representative.
SuamiSihat Clinic is a clinic who provides solutions to improve and fights for men’s health, especially Malaysian husbands to improve their health and live healthier physically, mentally and sexually.
As a vital member of our clinic, you will be the friendly face and voice that patients encounter, ensuring their experience is seamless and positive. Through your dedicated and hands-on involvement, you’ll help us by playing a crucial role in ensuring our patients feel heard, valued, and supported throughout their healthcare journey.
**Key Responsibilities**
**Customer Interactions**: Greeting and assisting patients both in person and over the phone.
**Schedule management**: Scheduling appointments and managing the clinic's appointment system.
**Service Details Communication**: Providing accurate information about clinic services, products, and treatment.
**Collaboration**:Collaborating with medical staff to coordinate patient care efficiently.
**Job Requirements**
**Education**:Bachelor’s degree in Business, Mass Communication or in a related field.
**Experience**:At least 1 years of experience as customer service or in a related field.
**Skills Needed**
- Excellent communication and interpersonal skills.
- Strong phone etiquette and customer service orientation.
- Respect for patient confidentiality and sensitivity to their needs.
Join us in making a difference in the lives of our patients - where every smile and warm greeting contribute to a healthier and happier community. Your journey towards a fulfilling career starts here at SuamiSihat Clinic
All the best
**Job Types**: Full-time, Permanent
**Salary**: RM1,800.00 - RM2,300.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
Expected Start Date: 04/22/2024
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