Senior Manager, Agency Marketing and Communications

6 days ago


Kuala Lumpur, Malaysia Manulife Full time

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

**The opportunity**

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**We are looking for someone with**:

- Possess degree in Marketing, Business, Communications or equivalent professional.
- 5 years of relevant experience in marketing, campaign management, or communications, preferably in insurance, wealth management or financial services/banking industry.
- Ability to work effectively and independently within a dynamic working environment.
- Excellent content marketing skills, project management and problem-solving skills.
- Strategic, innovative and creative mindset with business acumen.
- Good communication and interpersonal skills.
- Strong proficiency in Microsoft Excel and Powerpoint.

**On the job you will**:
Campaign Management
- Develops end-to-end campaign strategies towards achieving agency sales direction from competitor analysis, designing, post-mortem, monitoring of ROI projection and campaign budget planning
- Manages campaign policy and procedures, ensuring all processes, approvals, documentation and payouts are in order.
- Execute all agency campaigns and promotion activities to meet sales and recruitment targets.
- Work with marketing on CX projects, customer promotions and activities/events to promote products
- Ensure all campaigns are effectively promoted via the various stakeholders and multi-communication channels
- Measures and track performances of all agency campaigns - identify key success metrics, conversion rate, and prepare post-mortem reports.
- Integrate all platforms in the sales process and standardize a campaign process, budget planning and reporting framework.
- Responsible for consolidation of campaign updates and reports in a timely and accurate manner

Agency Communication
- Responsible in developing and implementing highly effective content strategy to support the agency campaigns, agency messaging and agency editorial / write-ups for promotion materials
- Lead and manage all agency communication content and digital channels, ensuring compliance with regulation and corporate identity.
- Effectively manage agency marketing and communication channels that drives reach, agency branding and agene business growth
- Prepares key pointers and script, messaging and slides presentation for CAO
- Main liaison with Brand & Communications and Marketing teams on customer campaigns, roll-out communication /campaign plans for new products and corporate communication related initiatives
- Key liaison who works closely with Marketing and IT team to support the regional’s customer centricity initiatives to ensure timely communication execution and sales tracking of the customer campaigns to agency force
- Coordinates and work closely with Marketing to drive quality digital leads for agency force
- Manages brand CI and reviews write-ups, copy-checking for flyers, slides, event collaterals and memo reviews for overall agency division.

**Our commitment to you**
- Our mission; to be a part of making Decisions Easier and Lives Better
- A leadership team dedicated to your growth and success
- A bold ambition and set of goals to be a leader in driving transformation in our industry
- Our best. Every day.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer



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