Customer Service Professional

Attend/answer inbound calls from customers, identify problems with the product, and assist the customer in solving the problems by providing the right solution. - Good communication skills in English and Bahasa. - Mandarin/Tamil speaker is an advantage. - Open to SPM leavers, fresh grads, or even experienced customer service...

Seeking a reliable and customer-oriented individual to join us as a Customer Service Executive. You will create a positive and welcoming experience for our customers by greeting and assisting them, managing appointments, and providing general administrative support. **Responsibilities**: Greet and assist customers in a friendly and professional...

**Responsibilities** - Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s...

**Responsibilities**: - Approach customers via phone calls to complete surveys using the Net Promoter Approach - Communicate the company's focuses on Customer satisfaction and address any concerns to the public / customers - Respond to customer feedback and take note on received feedback - Prepare the customer for a follow-up call from the Second caller -...

Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s satisfaction in form...

**Responsibilities** - Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s...

**Position** : Customer Service **Location** : KL Eco City, Bangsar **Salary Range** : RM2,500 - RM 3,500 **Working Hours**: Monday to Friday - 10.00am to 7.00pm / 8.00pm (one-hour lunch break) Saturday - 10.00am to 3.00pm **Key responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform...

**Position**: Customer Service **Location**: KL Eco City, Bangsar **Salary Range** : RM2,500 - RM 3,500 **Working Hours**: Monday to Friday - 10.00am to 7.00pm / 8.00pm (one-hour lunch break) Saturday - 10.00am to 3.00pm **Responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform...

**Responsibilities: - ** - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization - Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization - Ensure all inquiries are answered in a...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information. - Ensure diligent follow up and fulfill promises made to customers. - Establish and maintain good relationships with customers, build better customer experience - Adhere strictly to the contact center standards operating...

To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **REQUIREMENTS** - Minimum SPM/STPM/Certificate (SPM with credit in BM, English & Mathematic) - Good communication skills in both English & Bahasa Malaysia (speaking & writing). - Basic...

**About Yukimoto**: Yukimoto is committed to delivering the finest quality jewelry to our customers. We are looking for a detail-oriented and hardworking individual to join our team, focusing on backend operations, packaging, quality checking, and customer service. **Job Scope**: Quality Assurance: Perform quality checks on jewelry products to ensure they...

Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface testing, system setting testing,...

Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...

Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...

**Job Descriptions**: Services - To attend to inbound calls enquiries over various range consumer financial products and services. - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized customer service to customers, whilst maintaining a...

Perform task as a CALL CENTER, NETWORK MONITORING and NETWORK OPERATION CENTRE operational support 24hrs x 7 days x 365 days. - Open Trouble Ticket and issue to the customer for fault restoration tracking and process and also for any network maintenance. - Execute and Implement Fault Management & Escalation between NOC, Regional Operation, vendor, third...

1. To handle 999 incoming calls from callers relating to emergency cases, with objective providing assistant as quickly as possible. 2. To attend the 999 calls according to specified Response Centre practice and procedure. 3. To work to agreed productivity and quality standards (e.g. log in time, talk time, accuracy) **Qualifications** Recognized...

**Kindly drop ur resume to ms jea for faster respond 012 235 9971 WhatsAppp** Position: Customer Service Bangsar Date of Join: Must be able to join on 19/04/2024 Location: Annexe Bangsar ( nearby LRT KERINCHI) Basic Salary: RM2500 Working Days: Monday - Sunday ( 2Days Off) Working Operation Hour: Rotational Shift (8am until 5pm or 2pm until 10pm ) OT...