Client Support Executive
5 months ago
Job Information
Job Opening ID
- ZR_1792_JOB
Industry
- Customer Support
City
- Cyberjaya
Province
- Selangor
Country
- Malaysia
Postal Code
- 63000
**Your challenges**
- Resolve customer inquiries via live chat in a timely and professional manner.
- Troubleshoot issues and provide solutions by working across teams to find the best solutions for our customers.
- Gather customer feedback and provide suggestions for improvement, with a focus on driving customer satisfaction and loyalty.
**Requirements**:
- Good communication skills and a problem-solving approach
- Positive, empathetic, and professional attitude
- Willingness to work in rotating shifts, weekends, and public holidays
- Fluency in spoken and written English and Cantonese
**What’s good to have**
- A university degree in communications, IT, or any other relevant field
- Experience working with customer service or support
- Good understanding of financial products
- Proficiency in Mandarin
**Benefits**:
- Market-based salary
- The best workplace you can possibly imagine — a gorgeous 5-storey building including a rooftop garden, a gym, squash court, yoga room, barbecue pit, jam studio, and a lot more
- A chance to work with top talent from across the globe (70+ nationalities)
- Ample team-building and bonding activities
- Great overseas travel opportunities
- Competitive salary and annual performance bonus
- A range of health benefits
- Casual dress code
LI-Onsite
-
Client Support Officer
5 months ago
Cyberjaya, Malaysia LH Agency Full timeCompany:NTT Group Location: Cyberjaya, selangor Position1: Client Support Officer(L1) - 3 full time Position 2: Junior-Senior Client Support Engineer-2full time **Job Types**: Full-time, Permanent **Salary**: RM3,500.00 - RM4,500.00 per month **Benefits**: - Maternity leave - Opportunities for promotion - Professional development Schedule: -...
-
Corporate Client Support
5 months ago
Cyberjaya, Malaysia FINEXUS GROUP Full time**Job description**: - To be supportive and responsive towards the company’s business operations and efficiently attending the client needs. - Provides advice and guidance to clients on procurement matters, and coaches clients on relevant processes (i.e. Proposals, Purchase Order, Quotation & Clients Certificates) to ensure client needs are met, and to...
-
Corporate Client Support
5 months ago
Cyberjaya, Malaysia FINEXUS GROUP Full time**Job description**: - To be supportive and responsive towards the company’s business operations and efficiently attending the client needs. - Provides advice and guidance to clients on procurement matters, and coaches clients on relevant processes (i.e. Proposals, Purchase Order, Quotation & Clients Certificates) to ensure client needs are met, and to...
-
Corporate Client Support
5 months ago
Cyberjaya, Malaysia Finexus Sdn Bhd Full timeTo be supportive and responsive towards the company’s business operations and efficiently attending the client needs. Provides advice and guidance to clients on procurement matters, and coaches clients on relevant processes (i.e. Proposals, Purchase Order, Quotation & Clients Certificates) to ensure client needs are met, and to ensure procurement processes...
-
Client Support Officer: Integrated Service
5 months ago
Cyberjaya, Malaysia T & S Quantum Company Limited Full timeTo perform general service desk operations functions including incident management, event management, problem management & reporting. - To provide quality technical support & inquiry management to clients according to the SLO. - To be able to categorize reported incident and inquiries to a proper severity/priority level. - Ticket management to track and...
-
Assistant Client Support Officer: Integrated
5 months ago
Cyberjaya, Malaysia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Assistant Client Support Officer: Integrated
6 months ago
Cyberjaya, Malaysia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Cyberjaya, Selangor, Malaysia Hunters International Sdn Bhd Full timeAbout Hunters International Sdn BhdAs a global business services company, we specialize in customer engagement and improving business performance for top brands worldwide.Job Title: Customer Support ConsultantJob Description:We are seeking a highly skilled bilingual Customer Support Consultant to provide exceptional customer service to clients via phone...
-
Customer Support Executive
5 months ago
Cyberjaya, Malaysia Deriv.com Full time**Why work at Deriv** For 25 years, Deriv has been committed to making online trading accessible to anyone, anywhere. Trusted by over 2.5 million traders worldwide, the company offers an expansive range of trade types and boasts over 200 assets across popular markets on its award-winning, intuitive trading platforms. With a workforce of more than 1,400...
-
Client Servicing Manager
5 months ago
Cyberjaya, Malaysia 1Millennium International Sdn Bhd Full time1. Gather feedback from assisting client on the effectiveness of the CSM services and provide report on the information gathered to the superior. 2. Work closely with internal teams, including sales, technical support, and marketing, to address client needs and concerns effectively. 3. Maintain accurate and up-to-date records of client interactions,...
-
Customer Support Executive
5 months ago
Cyberjaya, Malaysia Deriv Full timeJob Information Job Opening ID - ZR_1792_JOB Industry - Customer Support City - Cyberjaya Country - Malaysia As a Customer Support Executive at Deriv, you’ll be at the forefront of handling customer queries and concerns about our products. Your excellent communication skills and strong knowledge of Deriv’s products will be put to the test as you...
-
Video Client Service Analyst
5 months ago
Cyberjaya, Malaysia Nasstar Full time**Video Client Service Analyst required for one of the fastest-growing MSPs in Cyberjaya, Malaysia!** **Location**:Cyberjaya, Malaysia **Salary**:Competitive Base + Shift Allowance + Benefits **Job Type**:Permanent, Full-time **Hours**: 40h per week on Rotational Shift Pattern covering Mornings, Afternoons, Evenings and Weekends Nasstar is a managed...
-
Technical Support
5 months ago
Cyberjaya, Malaysia SCGS MALAYSIA SDN BHD Full timeThe level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request. Mission Statement: We will be the greatest customer engagement services company in the world, rich in diversity and talent. Operating Philosophy: Visibility - Allows us to quickly see and address problems and...
-
Customer Support/translator
5 months ago
Cyberjaya, Malaysia Infosight Consulting Service Full timeJD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...
-
Customer Support Specialist
3 days ago
Cyberjaya, Selangor, Malaysia Hunters International Sdn Bhd Full timeJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Hunters International Sdn Bhd. As a bilingual Customer Support Consultant, you will provide exceptional customer service to clients via phone calls, live chat, and email.About the RoleThe ideal candidate will be responsible for:Providing first-class customer service...
-
Customer Support Supervisor
5 months ago
Cyberjaya, Malaysia ENSOFT CONSULTING SDN BHD Full timeENSOFT CONSULTING SDN BHD EnSoft was incorporated mainly to concentrate on Software Application Support Services, Network / Data Centre Maintenance and Monitoring, Systems Support Services (on-site), IT Consulting. We provide an array of services. - Web Design & Development - Software Application Support - On-site System Support - Network/Data Centre...
-
Customer Support
5 months ago
Cyberjaya, Malaysia Infosight Consuting Full timeDesignation Associate - Customer Support for Interpretation & Translation Support Experience in years 0 to 5 years Relevant Experience 0 to 5 years Qualification High School Graduate, Diploma, Bachelor or comparable IT professional experience Job Summary/ Overview This position performs skilled consecutive, first-person interpretation. Work...
-
Travelling Customer Support Specialist
5 months ago
Cyberjaya, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. - This position provides...
-
Channel Executive
5 months ago
Cyberjaya, Malaysia WoodWing Digital Services Sdn Bhd Full timeChannel executive provides strategic guidance to Sales, Marketing, Support, Sales and Pre-sales team while working closely with channel partners. The Channel Executive reports to the Managing Director. **JOB DESCRIPTIONS**: - Identify sales prospects and contact these and other accounts assigned - Establish and maintain current client and potential client...
-
Regional Business Analyst
5 months ago
Cyberjaya, Malaysia Experian Full timeFull-time Employee Status: Regular Role Type: Hybrid Department: Data Management Schedule: Full Time **Company Description**: - Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments - from buying a home or car, to sending a child to college, to growing a business exponentially by...