Client Servicing Manager
5 months ago
1. Gather feedback from assisting client on the effectiveness of the CSM services and provide report on the information gathered to the superior.
2. Work closely with internal teams, including sales, technical support, and marketing, to
address client needs and concerns effectively.
3. Maintain accurate and up-to-date records of client interactions, feedback, and issue resolutions.
4. Ensure proper documentation of all relevant client-related information.
5. Have a comprehensive understanding of all products and services offered by CSM. Propose and present solutions that align with CSM's products and services.
6. Work closely with clients to understand their requirements and preferences regarding CSM products and services.
7. Work closely with internal teams to customize solutions based on client requirements.
8. Collaborate with sales, marketing, and technical teams to ensure a unified and effective approach in delivering solutions to clients.
9. Provide insights and feedback from clients to improve products and services.
10. To comply to CyberSecurity Malaysia’s information security objectives and adhere to all relevant policies, procedures and guidelines.
Perform other duties as and when required.
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM7,000.00 - RM8,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
-
Client Support Officer: Integrated Service
5 months ago
Cyberjaya, Malaysia T & S Quantum Company Limited Full timeTo perform general service desk operations functions including incident management, event management, problem management & reporting. - To provide quality technical support & inquiry management to clients according to the SLO. - To be able to categorize reported incident and inquiries to a proper severity/priority level. - Ticket management to track and...
-
Video Client Service Analyst
5 months ago
Cyberjaya, Malaysia Nasstar Full time**Video Client Service Analyst required for one of the fastest-growing MSPs in Cyberjaya, Malaysia!** **Location**:Cyberjaya, Malaysia **Salary**:Competitive Base + Shift Allowance + Benefits **Job Type**:Permanent, Full-time **Hours**: 40h per week on Rotational Shift Pattern covering Mornings, Afternoons, Evenings and Weekends Nasstar is a managed...
-
Service Delivery Manager
5 months ago
Cyberjaya, Malaysia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Customer Success Manager
5 months ago
Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time**Why You Should Build Your Career At Hasbul Brothers** - Expensive opportunity to learn business strategy from a business mentor! - Allowance benefits, Health Insurance & Panel clinic provided! - EPF/SOCSO/EIS provided! Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been...
-
Cyberjaya, Selangor, Malaysia Hunters International Sdn Bhd Full timeAbout Hunters International Sdn BhdAs a global business services company, we specialize in customer engagement and improving business performance for top brands worldwide.Job Title: Customer Support ConsultantJob Description:We are seeking a highly skilled bilingual Customer Support Consultant to provide exceptional customer service to clients via phone...
-
Corporate Client Support
5 months ago
Cyberjaya, Malaysia Finexus Sdn Bhd Full timeTo be supportive and responsive towards the company’s business operations and efficiently attending the client needs. Provides advice and guidance to clients on procurement matters, and coaches clients on relevant processes (i.e. Proposals, Purchase Order, Quotation & Clients Certificates) to ensure client needs are met, and to ensure procurement processes...
-
Service Delivery Manager
5 months ago
Cyberjaya, Malaysia Nasstar Full time**WE’RE RECRUITING!** As one of the UK’s fastest growing MSPs, we’re on the lookout for a Service Delivery Manager! **Location**: Cyberjaya, Malaysia **Salary**: Competitive Base + Benefits **Job Type**: Permanent, Full-time **Hours**: 40 hours per week primarily covering core UK hours A fantastic opportunity awaits to join our Global Services...
-
Corporate Client Support
5 months ago
Cyberjaya, Malaysia FINEXUS GROUP Full time**Job description**: - To be supportive and responsive towards the company’s business operations and efficiently attending the client needs. - Provides advice and guidance to clients on procurement matters, and coaches clients on relevant processes (i.e. Proposals, Purchase Order, Quotation & Clients Certificates) to ensure client needs are met, and to...
-
Corporate Client Support
5 months ago
Cyberjaya, Malaysia FINEXUS GROUP Full time**Job description**: - To be supportive and responsive towards the company’s business operations and efficiently attending the client needs. - Provides advice and guidance to clients on procurement matters, and coaches clients on relevant processes (i.e. Proposals, Purchase Order, Quotation & Clients Certificates) to ensure client needs are met, and to...
-
Assistant Client Support Officer: Integrated
6 months ago
Cyberjaya, Malaysia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Assistant Client Support Officer: Integrated
5 months ago
Cyberjaya, Malaysia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Assistant Manager
5 months ago
Cyberjaya, Malaysia Genius Brio Sdn Bhd Full time**ASSISTANT MANAGER - MASTER DATA SERVICES, PRICING | Lux Region | 1 Permanent Headcount | Work Region: Lux (Working hours: 12PM - 9PM)** **JOB RESPONSIBILITIES** - **Delivery of Portfolio Securities Valuation** for Fund Administered under various platforms (12 Entities of the Group) Including: CPS Pricing L1/L2 - FX & Interest Rates L1/L2 - Stale Price...
-
Account Manager
5 months ago
Cyberjaya, Malaysia 1Millennium International Sdn Bhd Full time**JOB PURPOSE** Maintain, manage and provide desirable solution to the client for products and services offered by Cyber Security Malaysia to ensure that all products and services delivered are aligned to CSM business objectives. **KEY ACCOUNTABILITIES** 1. Gather feedback from assisting client on the effectiveness of the CSM services and provide report...
-
Customer Service
5 months ago
Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time**Why You Should Build Your Career At Hasbul Brothers** - Expensive opportunity to learn business strategy from a business mentor! - Allowance benefits, Health Insurance & Panel clinic provided! - EPF/SOCSO/EIS provided! Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been...
-
Customer Service Admin
5 months ago
Cyberjaya, Malaysia Hasbul Brothers Sdn Bhd Full time**Why You Should Build Your Career At Hasbul Brothers** - Expensive opportunity to learn business strategy from a business mentor! - Allowance benefits, Health Insurance & Panel clinic provided! - EPF/SOCSO/EIS provided! Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been...
-
Customer Service Representative
5 months ago
Cyberjaya, Malaysia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Account Manager
5 months ago
Cyberjaya, Malaysia YUMEIHO ASIA Full timeWe are seeking a driven and results-oriented Key Account Manager to join our team and play a pivotal role in managing and expanding relationships with our most valued clients. You will be responsible for developing strategic partnerships, driving business growth, and ensuring exceptional customer satisfaction within a prestigious client portfolio including...
-
Account Management
5 months ago
Cyberjaya, Malaysia AMK Technology Sdn Bhd Full timeLOCAL MALAYSIAN - Face to face interview A. Duties & Responsibilities **Client Relationship Management**: - Cultivate and maintain strong relationships with clients. - Understand client needs and objectives to provide tailored solutions. - Regularly communicate with clients to address concerns, provide updates, and gather feedback. **Account...
-
Client Master Data Management Analyst
5 months ago
Cyberjaya, Malaysia Experian Full time**Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...
-
Client Master Data Management Analyst
5 months ago
Cyberjaya, Malaysia Experian Full timeFull-time Employee Status: Regular Role Type: Hybrid Department: Finance Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers,...