Account Manager, Foodservice Chains Sea

2 weeks ago

Kuala Lumpur, Malaysia Kerry Full time

**Requisition ID** 46594
**Position Type** FT Permanent
**Recruiter **#LI-SS1
**Posting Type** LI

**About Kerry**:
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

**About the role**:
Work Location: 1 Powerhouse, Selangor Malaysia
Reporting To: General Manager - Foodservice Chains

As Account Manager, Foodservice you will work as an individual contributor managing Kerry’s Foodservice / QSR customers in SEA, strategically building the account plans for assigned accounts by mapping Kerry’s strengths with customer’s mid / long-term needs to create the purchase desire from customers.

**Key responsibilities**:

- Leads solution development efforts & market and consumer insights in a ‘menu first’ approach that best addresses customer needs, while coordinating the involvement of all necessary company personnel across functions such as R&D, Marketing etc.
- Establishes productive, professional relationships with key personnel in assigned customer accounts.
- Coordinates the involvement of company personnel, including support, service, and management resources, for account management that meets account performance objectives and customers’ expectations.
- Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
- Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a 1 and 3-year period.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis Accountabilities and Performance Measures.
- Achieves assigned sales targets in designated strategic accounts - Meets assigned expectations for profitability.- End to end account management including forecast accuracy.
- Achieves strategic customer objectives defined by company management.
- Completes strategic customer account plans that meet company standards.
- Maintains high customer satisfaction ratings that meet company expectations - Must be able to work seamlessly with sub-regional teams across different functions and locations.**Qualifications and skills**:

- Bachelor Degree in Business or Food Technology/Science.
- Minimum 5 years’ experience in selling Food & Beverage Ingredients into Food Service Channels.
- Key Account experience with leading Food Service, QSR brands and/or Convenience Stores is an advantage
- Strategic market analysis capabilities and thorough knowledge of Sales & NPD process is required
- Strong analytical and problem-solving skills with experience in working in a complex, matrix environment
- Ability to meet deadlines, self-managed and possess the ability to handle multiple tasks with speed and accuracy, working independently or as part of a team.

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