Import Customer Service

FOLLOW UP BOOKING, DOCUMENTATION, TRANSPORTATION ARRANGEMENT CUSTOM CLEARANCE WITH VENDORS & CUSTOMERS - Handling daily jobs for both import and export shipments. (i.e: Bill of Lading, Arrival Notice, Invoices & Manifest) - Handling any document inquiries from internal/ external customers. - Provide excellent customer service in export and import operations,...

FOLLOW UP BOOKING, DOCUMENTATION, TRANSPORTATION ARRANGEMENT CUSTOM CLEARANCE WITH VENDORS & CUSTOMERS - Handling daily jobs for both import and export shipments. (i.e: Bill of Lading, Arrival Notice, Invoices & Manifest) - Handling any document inquiries from internal/ external customers. - Provide excellent customer service in export and import operations,...

Ensure consistent and best-in-class customer services to QEL Customers through effective planning, coordination and management. To have the mind-set and attitude that Customer Service is a key differentiator of our business. Manage day-to-day activities and to support as well as provide guidance to their peers Dealing with local & overseas customers for...

To handle both import and export shipments. - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, custom form, ZB form. - To coordinate container movement Job Requirement: - Required language(s): Bahasa Malaysia, English - Malaysia citizen. Consultant in charge: Ms. Yean Contact Number: 07-2233228 **Job Types**:...

Response to customer inquiries about products and services. - Understand the issue customer facing on their device, provide basic advice. - Process log in device and note down the details of the issue feedback by customer to support technician diagnosis. - Provide customer basic trouble shooting hardware and software issues. - Follow standard processes and...

Generate daily orders, prepare and pack daily orders according to system, arrange shipping, update customers of the status of shipments. - Plan delivery schedule and manage logistics arrangement to customers. - Handle complex customer issues and escalated complaints/ calls. - Resolve customers’ complaints in accordance with company’s policies and refer...

To handle both import and export shipments. - To handle both airfreight - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, Pre - Alert, Shipping Instruction, and billing for the shipments. - To follow up shipment status closely and ensure timely delivery. Job Requirement: - Required language(s): Bahasa Malaysia,...

Vessel Operation in Port Klang (container, tanker, passenger) - Arrange transportation for crew change - Prepare expenses for crew vessel - Prepare OK To Board for crew change - Prepare Bill of Lading and declaration K5, for export in e-manifest - Collect Bill of Lading and declaration K4, for import in e-manifest - Book Hotel for crew change - Submit Line...

Vessel Operation in Port Klang (container, tanker, passenger) - Arrange transportation for crew change - Prepare expenses for crew vessel - Prepare OK To Board for crew change - Prepare Bill of Lading and declaration K5, for export in e-manifest - Collect Bill of Lading and declaration K4, for import in e-manifest - Book Hotel for crew change - Submit Line...

Vessel Operation in Port Klang (container, tanker, passenger) - Arrange transportation for crew change - Prepare expenses for crew vessel - Prepare OK To Board for crew change - Prepare Bill of Lading and declaration K5, for export in e-manifest - Collect Bill of Lading and declaration K4, for import in e-manifest - Book Hotel for crew change - Submit Line...

Generate daily orders, prepare and pack daily orders according to system, arrange shipping, update customers of the status of shipments. - Plan delivery schedule and manage logistics arrangement to customers. - Handle complex customer issues and escalated complaints/ calls. - Resolve customers’ complaints in accordance with company’s policies and refer...

The Customer Service Representative is the engine of Logistics Worldwide! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can benefit from partnering with Logistics Worldwide on every shipment. Providing excellent customer service is essential in this position. Customer Service, industry...

**CUSTOMER SERVICE CUM DOCUMENTATION OFFICER / EXECUTIVE** - Submitting bookings with shipment details to carriers and releasing booking confirmations to customers on a timely basis. - Monitoring booking to avoid last-minute cancellations and incurred charges. - Monitoring Export Container Movement. - Monitoring Export Customs Clearance with the appointed...

**Responsibilities**: - Receive and maintain bookings from customers (Booking lists). - Prepare monthly shipping shipment schedule. - Communicate closely with internal & external parties to ensure efficient daily operations are well coordinated to meet the sales target. - Follow up call & send a reminder to the customer of dateline shipment. - Provide...

**Desired Outcomes** Ø PM / Cal for all Process, ANA Chem & Labtech equipment. Ø Installation of equipment Ø Cross Lead & trusted advisor Ø Attend to break-fix and customer technical issue Ø Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, calibration, verification, etc Ø Attend...

**Responsibilities**: **Operations & Customer Service** - Perform frontline counter transactions to meet customers’ currency exchange needs with utmost accuracy and efficiency. - Cross-selling of company and Business Partners’ services and products - Attend to customers proactively while upholding service excellence and maintain awareness of customer...

To handle both import and export shipments. - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, custom form, ZB form. - To coordinate container movement Job Requirement: - Required language(s): Bahasa Malaysia, English - Fresh graduates are welcome to apply. - Malaysia citizen. Consultant in charge: Ms....

To handle both import and export shipments. - To place booking vessel booking. - To prepare shipping documentations such as bill of lading, custom form, ZB form. - To coordinate container movement Job Requirement: - Required language(s): Bahasa Malaysia, English - Fresh graduates are welcome to apply. - Malaysia citizen. Consultant in charge: Ms....

**Posting on behalf of our client**: If you have sales or customer service experience and excel in interacting with customers, you might be the person we're looking for! We are an Education Group and is currently hiring for language center managers. **We offer**: - Two day off: Providing you with more time to spend with family and friends, enjoying life. -...

Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, modification, calibration, verification, etc - PM / Cal for all level equipment - Installation of equipment - Attend to break-fix and customer technical issue - Attend to customers' technical inquiries and provide technical support to ensure...