Helpdesk Executive

**Summary** - Manage IT Helpdesk services - Attend 1st level IT general technical support (technical & SAP system) - Maintain reports and system documentations **Responsibilities**: - Provide first level support on IT hardware and software to users in EON HQ and branches - Log all calls received into Helpdesk system and ensures fast response to customer...

Resolve complex User problems and provide timely and effective solutions; Continuously contribute to the creation and improvement of knowledge as issues/solutions arise; Be point of contact for all concerns related to engineering personnel and accurately record, update and document case updates; Able to read, analyze and interpret concession agreement,...

**Executive, Standard Operating Procedure (SOP)** **Job Summary**: As a key contributor within our Operations Division, you will not only provide assistance but lead initiatives aimed at enhancing section activities, refining vehicle inspection methods, and overseeing SOP management. Your role will be instrumental in steering the achievement of key result...

**Specialization: IT - Hardware** **Job Description**: **Responsibilities**: - Provide 2nd and 3rd level support for Desktops/Laptops for outlets Nationwide. - Perform 2nd and 3rd level support for Windows OS, MS Office, POS devices, Active Directory. - Perform system recovery/restoration upon system corruption or replacement of hard disk. - Perform...

**Specialization: IT - Hardware** **Job Description**: **Responsibilities**: - Provide 2nd and 3rd level support for Desktops/Laptops for outlets Nationwide. - Perform 2nd and 3rd level support for Windows OS, MS Office, POS devices, Active Directory. - Perform system recovery/restoration upon system corruption or replacement of hard disk. - Perform...

**Specialization: IT - Hardware** **Job Description**: **Responsibilities**: - Provide 2nd and 3rd level support for Desktops/Laptops for outlets Nationwide. - Perform 2nd and 3rd level support for Windows OS, MS Office, POS devices, Active Directory. - Perform system recovery/restoration upon system corruption or replacement of hard disk. - Perform...

**RESPONSIBILITIES** - Respond to service requests, incidents, manage the Helpdesk ticketing system with follow-up of status to stakeholders. - Provide training and guidance to end-users on software usage and best practices. - Liaise with software vendors for issue resolution and product updates. - Working on Active Directory Server and its connectivity to...

Specialization: IT - HardwareJob Description:Responsibilities: Provide 2nd and 3rd level support for Desktops/Laptops for outlets Nationwide. Perform 2nd and 3rd level support for Windows OS, MS Office, POS devices, Active Directory. Perform system recovery/restoration upon system corruption or replacement of hard disk. Perform refresh program for Personal...

1. To handle and manage e-commerce platform where client is able to generate and receive insurance quotation online. 2. Act as an administrator for the online system - to create a dummy account and do a test run on the portal - to observe and document any error and then communicate with web developer for solution/fixing/addition 3. Provide technical...

RESPONSIBILITIES Respond to service requests, incidents, manage the Helpdesk ticketing system with followup of status to stakeholders. Provide training and guidance to endusers on software usage and best practices. Liaise with software vendors for issue resolution and product updates. Working on Active Directory Server and its connectivity to all...

Industry**:Motor Vehicle Distributor/Retail** Location**:Petaling Jaya** **Responsibilities**: **Payroll** - Collate and consolidate employee pay items for e.g. incentive/commission, overtime claims, expenses claims, etc for processing - Validate that all submissions are complete, accurate and compliant to policies, procedures, rules and regulations. -...