Institutional Support Executive

3 weeks ago


Shah Alam, Malaysia TGC Asia Sdn Bhd Full time

1. To handle and manage e-commerce platform where client is able to generate and receive insurance quotation online.

2. Act as an administrator for the online system
- to create a dummy account and do a test run on the portal
- to observe and document any error and then communicate with web developer for solution/fixing/addition

3. Provide technical support and customer service to the online users (clients)
- Guide client on registration process
- Assist client to navigate features available on the portal
- Assist client who is facing difficulties using the online system
- Act as a helpdesk support to assist client’s query via live chat

4. Work hand in hand with web developer by providing the data, required features or technical errors for the online platform development from zero base to a fully functioning portal.
- Provide feedback and suggestions to web developer to improve portal better and achieve user-friendly status

5. To monitor and generate receivable report (payment due from payment gateway).
- Provide payment report to finance team for collection purpose and record
- To follow up on payment due to receive from payment gateway

6. Provides briefing or training to clients on the online use and functions

7. Diligently perform follow up with the client from the leads provided by marketer and encourage client to register as user

8. To learn operational works from gathering data to issuing certificate to payment collection in order to migrate the process into e-platform

**Salary**: RM2,600.00 - RM3,200.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Language**:

- English (required)

Ability to Commute:

- Shah Alam (required)

Application Deadline: 03/31/2024



  • Shah Alam, Malaysia SUZUKI MALAYSIA SDN BHD Full time

    Negotiate with the financial institution and insurance companies for the sales and promotion activities. - Work closely with financial institution on motorcycle loan promotion program and activities. - Gather and report the current and latest financial institution market information, activities to the superior and management. - Carry out dealers and...


  • Shah Alam, Malaysia SUZUKI MALAYSIA SDN BHD Full time

    1. Negotiate with the financial institution and insurance companies for the sales and promotion activities. 2. Work closely with financial institution on motorcycle loan promotion program and activities. 3. Gather and report the current and latest financial institution market information, activities to the superior and management. 4. Carry out dealers and...


  • Shah Alam, Malaysia SUZUKI MALAYSIA SDN BHD Full time

    Negotiate with the financial institution and insurance companies for the sales and promotion activities. - Work closely with financial institution on motorcycle loan promotion program and activities. - Gather and report the current and latest financial institution market information, activities to the superior and management. - Carry out dealers and...

  • Support Executive

    2 weeks ago


    Shah Alam, Selangor, Malaysia Kawasaki Gas Turbine Asia Sdn Bhd Full time

    Kawasaki Gas Turbine Asia Sdn Bhd (KGA) was established in Malaysia as a subsidiary of Kawasaki Heavy Industries, Ltd, (KHI) focus on marketing, packaging, servicing and overhauling Industrial Gas Turbine (GT) & Gas Engine (GE) generator set in covered territory.KGA together with our local dealers and partners can provide not only reliable, economical and...


  • Shah Alam, Malaysia ITS Holdings Sdn Bhd Full time

    To support sales or service team in related activities with the key objective to grow the division. - To work closely with other departments within the company to execute all assigned tasks. - To support sales or service team in preparing quotations and tenders. - To coordinate and follow-up on order processing. - To assist in conducting market research. -...


  • Shah Alam, Malaysia ToshibaTec Malaysia Full time

    **Responsibilities**: - Coordinating sales and marketing related activities with other departments and branches. - Manage inventory of premium items, including replenishment. - Involve in the planning and execution of an integrated and comprehensive global branding and marketing activities to provide effective marketing support to business unit. - Develop...

  • Financial Controller

    2 weeks ago


    Shah Alam, Malaysia Career Channel Executive Search Full time

    **Summary of Role**: This role is responsible to all aspects of financial management, including corporate finance & accounting matters, group consolidation, financial risk management, regulatory and financial reporting, banking & treasury matters, as well as development of internal control policies and procedures. Overseeing financial department staff in...


  • Shah Alam, Malaysia Executive Compass Full time

    **Responsibilities**: - Establish and nurture strategic relationships with customers to understand their needs and expectations. - Provide support for day-to-day operations and shipments, ensuring customer satisfaction. - Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers' scorecards, On Time Delivery...


  • Shah Alam, Malaysia Talent Houz Consulting & Services Full time

    *Position Title: Cu omer Support Executive III* *Industry Airlines/ - ation* *Locatio Petaling Jaya* *Job Responsibilities* - Key account for assigned customers - Manage customers' account - Provide reliable information to customers - Monitoring Turn Around Time (TAT) and On Time Delivery (OTD) as per customer contracted TAT - In case of emergency to...


  • Shah Alam, Malaysia Big Bad Wolf Books Sdn Bhd Full time

    **Job Descriptions**: - Coordinate with the warehouse and retail outlets to address repair and maintenance issues promptly and efficiently - Ensure timely execution of repairs to minimize operational disruptions - Oversee and execute company-wide operations-related tasks, including but not limited to fire drills, flood drills, across various locations -...

  • Executive, Marketing

    2 months ago


    Shah Alam, Malaysia Top Glove Full time

    Job Req ID: 101957- Date: 1 Aug 2023- Department: Marketing- Location: Shah Alam, 10, 40000- Working Hours: Monday to Friday (Regular hours), one Saturday in**Job Descriptions**: **Responsibilities**: 01) To be responsible to identify potential markets/ customers. 02) To support and service customers via shipments coordination and provide management with the...


  • Shah Alam, Selangor, Malaysia Executive Compass Full time

    Responsibilities: Establish and nurture strategic relationships with customers to understand their needs and expectations. Provide support for daytoday operations and shipments, ensuring customer satisfaction. Collaborate and coordinate with crossfunctional teams to achieve delivery commitments and meet customers' scorecards, On Time Delivery targets, and...


  • Shah Alam, Malaysia MaidEasy Sdn Bhd Full time

    **Customer Support Executive** [For immediate hiring] **Roles & Responsibilities** **Customer Management** 1. Ensure and manage individual and team daily checklist are completed. 2. Ensure & manage daily job fulfillment between customers and cleaning crews. 3. Ensure all customer enquiries on all channels are replied promptly. 4. Assist customers with...


  • Shah Alam, Selangor, Malaysia Big Bad Wolf Books Sdn Bhd Full time

    Job Descriptions: Coordinate with the warehouse and retail outlets to address repair and maintenance issues promptly and efficiently Ensure timely execution of repairs to minimize operational disruptions Oversee and execute companywide operationsrelated tasks, including but not limited to fire drills, flood drills, across various locations Ensure compliance...

  • Client Services

    2 weeks ago


    Shah Alam, Malaysia Pixl8 Full time

    Pixl8 is the go-to consultancy for organisations seeking digital solutions that go the extra mile. We deliver industry-leading technology platforms with transformative outcomes for ambitious organisations seeking to serve their users better. Our clients include Associations, Societies, Membership Bodies, Royal Colleges, Regulators, Not-For-Profits,...

  • Support Executive

    4 weeks ago


    Shah Alam, Malaysia Kawasaki Gas Turbine Asia Sdn Bhd Full time

    Kawasaki Gas Turbine Asia Sdn Bhd (KGA) was established in Malaysia as a subsidiary of Kawasaki Heavy Industries, Ltd, (KHI) focus on marketing, packaging, servicing and overhauling Industrial Gas Turbine (GT) & Gas Engine (GE) generator set in covered territory. KGA together with our local dealers and partners can provide not only reliable, economical and...

  • Finance Executive

    3 days ago


    Shah Alam, Malaysia BEST GLOBAL LOGISTICS TECHNOLOGY (MALAYSIA) SDN BHD Full time

    We are looking for an energetic and passionate _**Finance Executive**_ member to join us! - **Benefits**:_ - 5 Working Days (Monday to Friday). - Annual Salary Increments & Bonuses (Based on Work Performance) - Medical Coverage. - Comprehensive Staff Allowances (Phone Allowance, Transport Allowance, Attendance Allowance, Performance Allowance) - **Key...

  • Executive, IT

    3 weeks ago


    Shah Alam, Malaysia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

  • IT Support Executive

    2 weeks ago


    Shah Alam, Malaysia Mercu Cita Manufacturing Sdn Bhd Full time

    Job Description: To maintain the technology infrastructure that powers our retail operations and ensure that the systems are running smoothly, troubleshoot technical issues, and provide essential support to our staff. Key Responsibilities: 1. Utilize MySQL knowledge to extract sales data and generate reports for management. 2. Provide support for our Point...


  • Shah Alam, Malaysia Lapasar.com Full time

    **Responsibilities**: 1. Managecommunication from various channels and complaints ticketing system. 2. Identify and assess customers’ needs to achieve satisfaction. 3. Build sustainable relationships and trust with customer accounts through open and interactive communication. 4. Provide accurate, valid and complete information by using the right...