Client Services

Responds to orders, general client inquiries, invoice questions and client complaints. - Resolves issues with orders, delivery dates or service. - Resolves the client's complaint; determines the cause of the problem; selects and explains the best solution to solve the problem; expedites corrections or adjustments; follows up to ensure resolution.

**Responsibilities**: - Prepare documentation, AirWay Bil / Bill of Lading - Track and trace cargo as necessary to ensure proper movement and delivery. - Provide accounting department with proper and correct billing information. - Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate...

Attend to enquiries from existing clients. - Source for competitive insurance quotes, conduct comparative research, prepare and present solutions. - Arrange to issue cover notes and advice slips. - Monitor to ensure all insurance policies are renewed promptly and accurately. - To liaise with insurers, claim adjusters and other departments in respect of...

KEY RESPONSIBILITIES - Fosters close working relationships with the team members in client services department and all operational Business Department in communication, development, follow-up of operational transaction activities and ensure administrative procedures & practices is comply in West Malaysia site Central Warehouse. - Work with other team members...

-Ensure that team addresses customer inquiries and concerns promptly and professionally via phone, email and live chat. -To coordinate with Overseas agent on the shipment consolidation by Air & Ocean. -To coordinate with Operations department to ensure clients shipments arrive and are delivered on time. -Responsible and resolve for customers’ queries...

**Key Responsibilities**: - Fosters close working relationships with the team members in client services department and all operational Business Department in communication, development, follow-up of operational transaction activities and ensure administrative procedures & practices is comply in West Malaysia site Central Warehouse. - Work with other team...

*Position Title: Cu omer Support Executive III* *Industry Airlines/ - ation* *Locatio Petaling Jaya* *Job Responsibilities* - Key account for assigned customers - Manage customers' account - Provide reliable information to customers - Monitoring Turn Around Time (TAT) and On Time Delivery (OTD) as per customer contracted TAT - In case of emergency to...

**Position: Client Solution Specialist (Thai)** **Location: Kuala Lumpur** **Working days/hour: 5 working days / rotational shift basis** **Tenure: Contract 1-year renewable basis** **Basic salary: RM5,000** **Responsibilities**: **Analyze performance of priority accounts (problematic or top-tier advertiser) and create optimization actions. Optimization...

**Position: Client Solution Specialist (Korean speaker)** **Location: Kuala Lumpur** **Working days/hour: 5 working days / rotational shift basis** **Tenure: Contract 1-year renewable basis** **Basic salary: RM9,000** **Responsibilities**: * Analyze performance of priority accounts (problematic or top-tier advertiser) and create optimization actions....

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Salary**: High Basic Salary + Allowance **Location**: NU Tower Sentral **Working Days**: 5 days, 2 days off **Working Hours**: Rotational Shift **Project**:Social Media **REQUIREMENTS**: - Atleast have **SPM certificate**: - Diploma or Degree in any field - **Malaysian**: - Excellent in **Mandarin** (_Speak, Read, Write and Listening_) - Age group: up...

**Company Profile**:Our client is a well-established company with a strong presence in Vietnam and Thailand, specializing in fulfillment center services for leading Ecommerce and Logistics companies such as Ninxx Vxx, Shopxx, and Lazxxxx. They play a pivotal role in supporting warehouse operations, encompassing tasks such as packing, sorting, and overall...

Assist in the preparation of tax computations, tax returns and other tax compliance to meet tax submission deadline for personal and corporate clients. - To provide high quality client service. - To build and maintain trusting relationship with clients. THE FIRM We provide a wide range of financial services to diversified business clients, both local and...

THE FIRM We provide a wide range of financial services to diversified business clients, both local and international. Supported by a team of highly qualified and experienced personnel, we believe in providing our clients with efficient, personalized and reliable service. Whether as an individual or as a corporate client, we are dedicated to looking out for...

> Assisting on handling full set accounts > Assisting on preparation of Form E and payroll THE FIRM We provide a wide range of financial services to diversified business clients, both local and international. Supported by a team of highly qualified and experienced personnel, we believe in providing our clients with efficient, personalized and reliable...

**Position: Sales Executive**: - **Remuneration: RM 3000-4000(Basic salary), Allowances, sales commissions.**: - **Job location: Based at Shah Alam.** Our client is a leading supplier of renowned brand coffee and vending machines in the Asia-Pacific region for over two decades. In Malaysia, their production factory plants are located at Glenmarie, Shah...

Must possess at least a Diploma/Advance Diploma in Business Administration or other related fields. - At least 2 years of working experience in related field. - Good telephone etiquette and customer service skills. - Able to answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. - Strong...

Must possess at least a Diploma/Advance Diploma in Business Administration or other related fields. - At least 2 years of working experience in related field. - Good telephone etiquette and customer service skills. - Able to answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. - Strong...

Assisting Company Secretary in all secretarial matters including statutory submission, drafting resolution. **Qualification**: Diploma/MAICSA/equivalent - Minimum 2 years experience - Fresh graduate are welcome **Required skills**: Proficient in Mandarin and English - Strong interpersonal and communication skills with positive attitute. - Able to work...

Connects with existing customers to gauge general satisfaction and get insights on how to improve our products and services. - Contacts potential customers or leads to explain the product or service that the company offers. - Ensures the use of own accesses and appropriate systems and tools in handling issues/concerns - Support Services Group is a U.S....