Customer Service Officer

2 weeks ago


Kuala Lumpur, Malaysia ManpowerGroup Full time

**Responsibility**
- Handle all customer inquiries/complaints in specific language markets via live chat, social media and other communication tools.
- Build good relationships with new and old customers via phone/chat tools
- Understand customer problems and provide the most appropriate solutions.

**Requirements**:

- Responsible, trustworthy, with good character and attitude.
- Able to work in a team as well as independently.
- Ability to work under pressure, as well as maintain interpersonal skills and remain alert to help desk inquiries.
- Assign other responsibilities.
- **freshers also can apply**:

- **Fluent speaking and writing skills in Mandarin / Cantonese**

**Salary**: RM2,000.00 - RM4,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (required)
- Cantonese (preferred)



  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...


  • Kuala Lumpur WP Kuala Lumpur Malaysia Elite Advance Service Sdn Bhd Full time

    Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...


  • Kuala Lumpur WP Kuala Lumpur Malaysia 80000 Elite Advance Service Sdn Bhd Full time

    Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

  • Client Service Officer

    2 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...


  • Kuala Lumpur, Malaysia coty Full time

    CUSTOMER SERVICE OFFICER (SOUTH EAST ASIA & ANZ), MALAYSIA The role of the Customer Service Officer is to drive the daily operations of the South East Asia Business Unit, which comprises of the following countries - Singapore, Malaysia, Thailand, Hong Kong, as well as the Australia & New Zealand Business Unit for Luxury and Consumer Beauty...


  • Kuala Lumpur, Malaysia Ihh Healthcare Berhad Full time

    Job Description:IHH Healthcare Berhad is seeking a dedicated and confident Customer Service Officer to join our team in Kuala Lumpur. As a Customer Service Officer, you will be responsible for providing exceptional customer service to our patients and their families. This role is part-time and at the Associate Level, requiring a minimum of 4 years of...


  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...


  • Bukit Jalil Kuala Lumpur Kuala Lumpur Malaysia Prism Tech Sdn Bhd Full time

    We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...


  • Bukit Jalil Kuala Lumpur Kuala Lumpur Malaysia Prism Tech Sdn Bhd Full time

    We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...


  • Bukit Jalil Kuala Lumpur Kuala Lumpur Malaysia 57000 Prism Tech Sdn Bhd Full time

    We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...


  • Bukit Jalil Kuala Lumpur Kuala Lumpur Malaysia 57000 Prism Tech Sdn Bhd Full time

    We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ihh Healthcare Berhad Full time

    Job Description:IHH Healthcare Berhad is seeking a dedicated and confident Customer Service Officer to join our team in Kuala Lumpur. As a Customer Service Officer, you will be responsible for providing exceptional customer service to our patients and their families. This role is part-time and at the Associate Level, requiring a minimum of 4 years of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ihh Healthcare Berhad Full time

    Job Description:IHH Healthcare Berhad is seeking a dedicated and confident Customer Service Officer to join our team in Kuala Lumpur. As a Customer Service Officer, you will be responsible for providing exceptional customer service to our patients and their families. This role is part-time and at the Associate Level, requiring a minimum of 4 years of...


  • Kuala Lumpur, Malaysia Elite Advance Service Sdn Bhd Full time

    **Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

  • Customer Service

    3 weeks ago


    Kuala Lumpur, Malaysia SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

    Become a product expert that help customers for best solution. - Delivery High End customer service to clients - Should be active on Social media so could understand the customer’s concern. **Requirements**: - Basic understanding of PC & mobile device troubleshooting - 1 to 2 years of experience in customer service with 1 year in a Tech support process...


  • Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

    **The Opportunity** Our partner, an Australian underwriting company with over 30 years of experience in specialized protection for residential investment properties, is looking for a **Customer Service Officer **to join the team in Kuala Lumpur! As the Customer Service Officer, you will be working collaboratively with and reporting to the Underwriting Team...


  • Kuala Lumpur, Malaysia INITIA Group SG Full time

    **Full Job Description** **WE ARE EXPANDING!** We are currently looking for additional**:Customer Service Officer** Work Status: Full-time (RM 2500-3500/month) and Part Time (RM 12-16/hr) Work Locations: Kuala Lumpur **DUTIES & RESPONSIBILITIES**: - Provide professional customer support. - Maintaining a positive, empathetic, and professional attitude...


  • Kuala Lumpur, Malaysia INITIA Group SG Full time

    **Full Job Description** **WE ARE EXPANDING!** We are currently looking for additional**:Customer Service Officer** Work Status: Full-time (RM 2500-3500/month) and Part Time (RM 12-16/hr) Work Locations: Kuala Lumpur **DUTIES & RESPONSIBILITIES**: - Provide professional customer support. - Maintaining a positive, empathetic, and professional attitude...


  • Kuala Lumpur, Malaysia Beautypedia Sdn Bhd Full time

    **Job Overview** We’re a vibrant beauty, wellness and healthcare company on a high growth trajectory. We are seeking a dedicated and detail-oriented individual to join our team as a Customer Service Officer. In this role, you will be at the forefront of providing excellent customer experience to the customers. You will be responsible of managing customer...


  • Kuala Lumpur, Malaysia Gerbang Mekar Sdn Bhd Full time

    **Responsibilities**: **Responsibilities** - Customer service and relations is the primary contact for shoppers as soon as they step into the mall - Handles all customers enquiries/complaints and passing them on to the appropriate department. - Knowledgeable of mall’s services, facilities, stores / locations, promotional activities. - Taking information...