Specialist, Creative Services

2 days ago


Kuala Lumpur, Malaysia Bain & Company Full time

The Company

Bain & Company is recognized as one of the top international management consultancy firms. We assist major corporations worldwide with strategy formulation, acquisitions, organizational design and performance improvement. Bain & Company is consistently ranked in the top 10 of best places to work.

The Role

The role is to provide high quality presentation design assistance including production of materials and advising on design solutions to support consulting and non-consulting staff across Bain offices. This support can be provided locally or remotely, according to Bain’s capacity management strategy. The Specialist, Creative Services - Presentation Design is expected to gain in-depth understanding of Bain operations to facilitate visual communication in diverse business situations. The role may also include contributing to workflow coordination functions, by performing quality checks and troubleshooting to both less experienced team members and to the clients.

The role is varied, since in addition to high level presentation design, expertise and support should include at least one field of specialization:

- Presentation Design
- Communication Design
- Training

The role is also deadline-driven, and demands exceptional time management and attention to detail. This position requires high level of proficiency in Microsoft Office within a PC Windows operating environment.

The Creative Services Specialist - Presentation Design needs excellent interpersonal skills. The ability to forge strong and successful working relationships without face to face interaction is essential.

Customer satisfaction and Productivity are measured and used both for professional development and performance evaluation purposes. Sense of service and ability to create additional demand through quality of delivery is paramount for this position.

**Responsibilities**:

- Production of presentation graphics using Bain software and tools in two major service lines:

- Standard slide formatting for general presentations (case team work, client proposals, and internal Bain presentations), delivery of message-based content with highly standardized look and feel (variable information density, rich with content for leave behind purposes)
- Tailored slide design, image/media-rich, high-stakes Bain/Client situations (senior client audiences, workshops and major events). Focus on presenter-led storytelling, supported by bold, emotive, compelling visuals
- Advising on layout, design, and technical solutions available to maximize visual impact of presentation graphics
- Communication with consultants and non-consulting staff to produce work that is timely, accurate, and meets Bain corporate standards
- Accountability for personal output quality, on time delivery, customer communications
- Quality checks of other Team Members output
- Coordination, prioritization and facilitation of workflow to other Team Members for production of presentation graphics; provide arbitration assistance when competing priorities arise within a case team
- Advanced level graphics helpdesk support for PowerPoint, Bain software and tools, troubleshooting to younger-tenured Team Members and to clients
- The role may include training new Creative Services team members and existing consulting and non-consulting staff on graphics software and standards
- Mentor and advise new Creative Services team members on norms and processes
- Performing tasks within the area(s) of specialisation:

- Training, including, but not limited to delivering trainings for new hires
- Presentation Design, work as a Designer, managed by a creative lead, to provide design support for high-stakes presentations, including, but not limited to, working on slide design, coordination of more junior Designers, quality assurance
- Communication Design, including but not limited to print and digital design, e-learning, online, motion graphics, photography, illustration, apps design

**Requirements**:

- University degree or experience in graphics design, marketing, or related field
- High level proficiency in Microsoft Office - PowerPoint, Excel, Word and Adobe Creative Suite
- Portfolio of work in presentation design and/or other examples of work
- Expertise in tools and software relevant to the field of specialisation
- Minimum of 3 years experience working within a demanding corporate environment, preferably at a professional services or blue chip company
- Fluency in written and spoken English
- Professional customer service attitude
- Resourceful with aptitude for practical and innovative problem solving
- Passion for results, ownership and awareness
- Attention to detail



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