Operations Administrator

8 months ago


Kuala Lumpur, Malaysia DCG Grand Sdn Bhd Full time

Manage and update the sales database, ensuring the accuracy of customer information and sales activities.
- Generate reports and analyze sales data to identify trends and opportunities for improvement.
- Prepare and present regular performance reports to the management team.
- Coordinate with different departments, such as marketing and logistics, to ensure seamless communication and collaboration.
- Schedule meetings, appointments, and conference calls for the team.
- Act as a liaison between the team and other internal departments.

**; Requirements**:
- A high school diploma is typically required, but a bachelor's degree in business administration or a related field is often preferred.
- Previous experience in a sales support role or administrative position is beneficial.
- Familiarity with sales and customer service processes is an advantage.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency in using office software such as Microsoft Office (Word, Excel, PowerPoint) and CRM software.
- Ability to multitask and prioritize tasks effectively.
- Problem-solving skills and the ability to handle customer inquiries and complaints professionally.
- Basic understanding of sales principles and customer relationship management.
- Team player with a positive attitude and willingness to learn.
- Ability to work well under pressure and meet deadlines.
- Professional demeanor and strong work ethic.
- Some organizations may require specific certifications or training and customer service.
- Flexibility to adapt to changing tasks and responsibilities within the support role.


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