IT Intern
3 months ago
**IT Intern**
**Job ID**
- 183035**Posted**
- 04-Sep-2024**Service line**
- Corporate Segment**Role type**
- Full-time**Areas of Interest**
Digital & Technology/Information Technology
**Location(s)**
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
**IT Intern**
**About The Job**
**What You'll Do**
This role will provide day-to-day IT support to users across KLBSO Centre by servicing users deskside. The duties will include but not limited to:
- Troubleshoot PC related issues over the phone, onsite, and using administration tools.
- Inventory Management
- Mobile Device Support (smart phones, tablet, etc.)
- Hardware support (Dell, HP)
- Incident ticket management
- Printing environment maintenance
- Client software packaging/installing
- Hardware kitting, PC setup (image cloning)
- Weekend and overnight work as required
- Procurement
- IT Training
**What You'll Need**
- Bachelor Degree in IT, Computer Science or relevant field
- Good knowledge on ITIL (IT Infrastructure Library)
- A can-do attitude is a must
- Good time management and able to prioritize tasks
- Strong communication skills and ability to respond effectively
- Ability to effectively present technical information to all staff
- Good proficiency in English, both written and verbal
- Must have the ability to work independently as well as in a team
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