Service and Customer Relations Executive
5 months ago
1. To ensure all service N-30 customer are followed up and appointment updated in Proton4U by Customer Engagment Supervisor, Customer Relations Assistant & Service Advisor. 2. To review daily invoice to identify any incomplete maintenance parts package used and take corrective measures. 3. To increase revenue per throughout by promoting accessories and VAP sales by Service advisors. 3. To ensure all service process or SOP are strictly carrying up by service advisors. 4. To ensure all parts unavailable are feedback for service advisor for parts ordering. 5. To review outstanding job sheet to settle any problem with service advisors. 6. To ensure all customers care activities are carrying up diligently and achieve CSI target by Service Advisors. 7. To carry out customer engagement activities to strengthen customer retention and loyalty. 8. To handle customer complaints and do follow up with relevant parties to solve any problem arise. 8. To download service data and compound it to report and analysis for further improvement action.
Offer career opportunities to public & jobseeker to gain experience and knowledge in the industry.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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Sales Service Executive
7 months ago
Kuching, Malaysia AEON Credit Service (M) Berhad Full time**Responsibilities**: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. **Job Requirement**: - Bachelor's Degree in...
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Customer Service Executive
5 months ago
Kuching, Malaysia Emart Full time**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...
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Customer Service and Reservation
5 months ago
Kuching, Malaysia TANAHMAS TRAVEL AND TRADING SDN BHD Full time1. Customer Service. 2. Reservation for hotel and ticket. 3. Follow up on client request. 4. Data entry and invoicing **Benefits**: - Cell phone reimbursement - Opportunities for promotion - Professional development Schedule: - Monday to Friday - On call - Weekend jobs Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: -...
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Customer Service and Communication Executive
5 months ago
Kuching, Malaysia SOCOE SDN BHD Full timePosition: Customer Service and Communication Executive - Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Provide accurate, valid, and complete information by using the right methods/tools - Identify and assess customer’s need to achieve satisfaction - Build sustainable...
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Customer Service Associate
5 months ago
Kuching, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Customer Service Executive in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - International BPO company. - Full-training provided (1...
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Customer Support Executive
5 months ago
Kuching, Malaysia Braverman Full timeBraverman is seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and assisting them with their queries and concerns. We’re currently recruiting full-time Customer Service Team Members to cover...
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Customer Support Executive
5 months ago
Kuching, Malaysia Braverman Full timeBraverman is seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and assisting them with their queries and concerns. We’re currently recruiting full-time Customer Service Team Members to cover...
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Associate, Customer Service
5 months ago
Kuching, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Customer Service Executive** **(Mandarin Speaker) in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - Multinational BPO company -...
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Customer Service Operation Executive
5 months ago
Kuching, Malaysia Quanterm Logistics Sdn Bhd Full time**Responsibilities**: - Responsible for liaison with product operation colleagues to ensure that customer’s requirements are met with providing shipment update and document readiness on time - Provide support to internal and external customers to achieve optimum workflow efficiency for the department and Company. - Maintain accountability and accuracy for...
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Executive, Customer Service
5 months ago
Kuching, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Customer Service Executive in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** 加入知名国际公司,开启您的客户服务职业生涯!开启充实您的专业旅程,并获得丰厚福利! **职位亮点**: - 国际 BPO 公司 - 提供全面培训 (1 个月) - 薪资高达 RM3,500,福利诱人 - 往吉隆坡 /...
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Customer Service Assistant
5 months ago
Kuching, Malaysia Tun Jugah Management Corporation Full time**Duties and Responsibilities**: - Handle incoming queries on phone calls. - Responsible for providing high standards of customer service to visitors - Deal Directly with customers either by telephone or electronically - Respond promptly to customers inquiries - Helpdesk support - record operational issues, maintain log on helpdesk queries - Attending...
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Customer Service Digital Marketer
5 months ago
Kuching, Malaysia COOSERV COMMERCE SDN BHD Full time**JOB DESCRIPTIONS**: - Memorize all prices, product packages and services. - Assist customers in providing recommendations for appropriate products. - Manage sales and inquiries via WhatsApp / Social Media - Update customers on marketing campaigns and product promotions - Support on payment collection - Promote and secure orders for a range of products to...
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Customer Service Executive
5 months ago
Kuching, Malaysia Elabram Systems Sdn Bhd Full time**Key Responsibilities** - Perform verification on customer's personal and/or employment information - To attend any ad-hoc task assigned by the superior as and when required. **Job Requirements** - Minimum Diploma with at least 1 year of working experience in data entry/related office experience. - Fresh Graduate is encouraged to apply. - Well versed in...
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Halal Executive
5 months ago
Kuching, Malaysia SB Supplies and Logistics Sdn. Bhd Full timeResponsibility: - To be HALAL Team Leader. - In charge & monitoring Halal Assurance System (HAS) implementation. - Responsible for all HALAL related activities in the company inclusive of day to day operation on production floor. - To lead or be a committee, to organize, coordinate & maintain HAS. - Responsible to liaise with JAIS and JAKIM Department for...
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Executive, Industrial Relations
5 months ago
Kuching, Malaysia PeopleLake Group Full time**Job Purpose**: Responsible for managing employee relations, promoting positive work environments, ensuring compliance with labor laws, and mitigating risks associated with industrial disputes. **Key Responsibilities**: - Develop and implement employee relations strategies and programs that support the company's objectives and foster positive working...
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Collection Junior Executive
5 months ago
Kuching, Malaysia AEON CREDIT SERVICE (M) BERHAD Full timeJob Descriptions: -Manage and maintain customer's accounts to ensure the accounts are current and well conducted -Contact customers to remind customers of payment schedule and obtain relevant payments -Achieve the pre-determined targets and standards relating to collection activities -Complete dunning activities based on allocated queues and daily reports...
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Customer Service Administrator
5 months ago
Kuching, Malaysia IBRACO BERHAD Full time1. Undertakes front desk duties, meeting and greeting members and guests and assisting them with any needs that arise. 2. To be fully aware of clubhouse facilities, court booking procedures, membership eligibility and prices, so as to answer any questions that arise and provide accurate information to guests. 3. Ensure proper administration of the Clubhouse...
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Customer Service Manager
5 months ago
Kuching, Malaysia Homestay business Full time1. You must have at least 2.0 years of experience in customer service related fields 2. You must have at least 2.0 years of experience managing at least 5 staff under you. 3. You must be able to delegate tasks efficiently and make sure they are completed in the fastest and best way possible. 4. You must possess a "can-do" attitude. 5. You must have own...
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General Manager of Property
5 months ago
Kuching, Malaysia Career Channel Executive Search Full time**Roles Summary / Purpose** Responsible for the activities related to the overall management, planning, investment, sourcing and development of properties and projects, not limiting to land sourcing, land or project JV sourcing, project feasibility, technical & operation for construction, Profit & Loss accountability, managing the field of operation,...
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Sales Customer Service
5 months ago
Kuching, Malaysia PROSALES RESOURCES SDN BHD Full timeComplete all orders taken & deliver to customer related work as per requested - Customer Service / Do Sales - Negotiating all contracts with prospective clients. - Coordinating sales efforts with marketing programs - Plan, prepare and deliver presentations on behalf of the marketing team. - Conduct research for key marketing campaigns. - Post Promotion at...