Customer Support Executive

3 months ago


Kuching, Malaysia Braverman Full time

Braverman is seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and assisting them with their queries and concerns.

We’re currently recruiting full-time Customer Service Team Members to cover night shifts and weekends.

This work will be based fully from home and you are required to have a computer/laptop and working internet.

**Responsibilities**:

- Resolve customer complaints and issues by investigating the problem, providing solutions, and following up to ensure customer satisfaction
- Maintain accurate and up-to-date customer records and information
- Collaborate with other teams, such as Design and Operations, to ensure timely delivery of orders and resolution of issues
- Continuously improve customer service processes and procedures to enhance customer satisfaction
- Provide product recommendations and advice to customers based on their needs and preferences
- Follow up with customers to ensure their issues have been resolved and maintain a high level of customer retention
- Meet or exceed customer service targets and goals

**Requirements**:

- Proven work experience as a customer support executive or similar role
- Excellent written communication and interpersonal skills
- Strong problem-solving skills and the ability to think creatively
- Ability to work independently and in a team environment
- Strong organizational and time management skills
- Ability to work in a fast-paced and dynamic environment
- A passion for providing exceptional customer service

Education and Experience:

- Diploma preferred
- 2+ years of experience in customer service or a related field

**Salary**: RM2,000.00 - RM2,500.00 per month



  • Kuching, Malaysia Braverman Full time

    Braverman is seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and assisting them with their queries and concerns. We’re currently recruiting full-time Customer Service Team Members to cover...

  • Ict Support Executive

    4 months ago


    Kuching, Malaysia PP Telecommunications Sdn Bhd Full time

    Job Purpose: The IT support executive will be responsible for provision of technical support and assistance to end-users, troubleshooting and resolution of IT issues, maintenance, and optimization of computer hardware, software, and network, ensuring the smooth functioning of IT operations within the organization. Qualification & Requirement: - Bachelor's...


  • Kuching, Malaysia Career Channel Executive Search Full time

    **Roles Summary / Purpose** Responsible for the activities related to the overall management, planning, investment, sourcing and development of properties and projects, not limiting to land sourcing, land or project JV sourcing, project feasibility, technical & operation for construction, Profit & Loss accountability, managing the field of operation,...

  • IT Support

    4 months ago


    Kuching, Malaysia Lea Holdings (M) Sdn Bhd Full time

    **The Job** The incumbent is responsible for installation, configuration and troubleshooting of computer hardware, software, systems, networks, printers, scanners, CCTV and servers. To provide operational support in all retail outlets and general administration offices. The incumbent also responsible for user support in internet access, to monitor and...


  • Kuching, Sarawak, Malaysia LETA Full time

    Executive Assistant to Chief Executive OfficerWelcome to LETA, where we strive for excellence in our mission to Learn, Elevate, Transform, and Accelerate. We are seeking a highly skilled and organized Executive Assistant to provide comprehensive support to our CEO and HRDF Certified Trainer. The ideal candidate will possess strong administrative expertise,...

  • IT Support

    3 months ago


    Kuching, Malaysia Lea Holdings (M) Sdn Bhd Full time

    **The Job** The incumbent is responsible for installation, configuration and troubleshooting of computer hardware, software, systems, networks, printers, scanners, CCTV and servers. To provide operational support in all retail outlets and general administration offices. The incumbent also responsible for user support in internet access, to monitor and...


  • Kuching, Sarawak, Malaysia TIME's group Full time

    Job SummaryWe are seeking a highly skilled and experienced Field Service Senior Executive to join our team at TIME's group. As a key member of our technical support team, you will be responsible for providing expert technical support and services to our customers.Key ResponsibilitiesTroubleshoot and Resolve Technical Issues: Troubleshoot, analyze, and...


  • Kuching, Malaysia EXECUTIVE COLLEGE Full time

    To be responsible and ensure to achieve the student recruitment target set by the institution. - To build the business by identifying prospects and selling to them. - To assist in marketing intelligence by gathering information about the market demands, competitive market and opportunities available as part of the sales engagement process. - To recommend new...

  • Marketing

    3 months ago


    Kuching, Malaysia EXECUTIVE COLLEGE Full time

    To be responsible and ensure to achieve the student recruitment target set by the institution. - To build the business by identifying prospects and selling to them. - To assist in marketing intelligence by gathering information about the market demands, competitive market and opportunities available as part of the sales engagement process. - To recommend new...


  • Kuching, Sarawak, Malaysia Isuzu Malaysia Full time

    Job SummaryWe are seeking a highly skilled and experienced Field Service Senior Executive to join our team at Isuzu Malaysia. As a key member of our technical support team, you will be responsible for providing expert technical support and troubleshooting services to our customers.Key ResponsibilitiesTroubleshoot and Resolve Technical Issues: Utilize your...


  • Kuching, Sarawak, Malaysia Isuzu Malaysia Full time

    {"h1": "Field Service Senior Executive", "p": "At Isuzu Malaysia, we are seeking a highly skilled and experienced Field Service Senior Executive to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers and resolving complex technical issues related to Isuzu products.",...

  • IT Support

    4 months ago


    Kuching, Malaysia Lea Holdings (M) Sdn Bhd Full time

    **Position Overview**: **Responsibilities**: - Provide technical support and troubleshooting assistance to office and retail outlets for hardware, software and network-related issues. - Install, configure and maintain hardware and software components, including point-of-sale (POS) systems, printers, scanners, and other retail technology. - Collaborate with...


  • Kuching, Malaysia SOCOE SDN BHD Full time

    Position: Customer Service and Communication Executive - Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Provide accurate, valid, and complete information by using the right methods/tools - Identify and assess customer’s need to achieve satisfaction - Build sustainable...


  • Kuching, Malaysia KVC Industrial Supplies Sdn Bhd Full time

    **Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...


  • Kuching, Malaysia KVC Industrial Supplies Sdn Bhd Full time

    **Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...


  • Kuching, Malaysia KVC Industrial Supplies Sdn Bhd Full time

    **Responsibilities**: - Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. - Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents. - Assist sales order processing and follow up on delivery status of orders and track...


  • Kuching, Malaysia Quanterm Logistics Sdn Bhd Full time

    **Responsibilities**: - Ensure quotations are valid and up-to-date and understand the service requirements from the customers. - Verification of the completeness and accuracy of all forwarding documents. - Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates. -...


  • Kuching, Malaysia Quanterm Logistics Sdn Bhd Full time

    **Responsibilities**: - Responsible for liaison with product operation colleagues to ensure that customer’s requirements are met with providing shipment update and document readiness on time - Provide support to internal and external customers to achieve optimum workflow efficiency for the department and Company. - Maintain accountability and accuracy for...


  • Kuching, Malaysia EXECUTIVE COLLEGE Full time

    Responsibilities: - Oversee the accounts receivable, accounts payable and income audit function. - Prepare full set of financial statements, cash flow and monthly management reports. - Responsible for the reconciliations and ensure unreconciled items are cleared on timely basis. - Ensure that the daily transactions are accounted on timely basis and accuracy...


  • Kuching, Malaysia Rentokil Initial Full time

    **Rentokil Initial**: Rentokil Initial is an international business services company employing over 57,700 colleagues across 90 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in...