Business Development Manager, Business Banking

5 days ago

Penang, Malaysia Standard Chartered Full time

**Job**: Retail Banking

**Primary Location**: Asia-Malaysia-Pulau Pinang

**Schedule**: Full-time

**Employee Status**: Permanent

**Posting Date**: 01/Apr/2024, 3:56:07 AM

**Unposting Date**: Ongoing

**JOB SUMMARY**
- Meet the business objectives initiated by the respective country BB business
- Customer focus need-based selling
- Deepen customer relationship and maximize penetration

**RESPONSIBILITIES**

**Strategy**
- Meet the business objectives initiated by the respective country BB business
- Customer focus need-based selling
- Deepen customer relationship and maximize penetration

**Business**
- Achieve personal sales target
- Segment focus, customer focus needs-based selling
- Responsive and responsible selling
- Practice appropriate sales and marketing skill

**Processes**
- Operational quality - manage sales controllable error, rejection, approval rate, TAT etc.
- Continuous sales improvement effort, through active engagement with Product, Credit & Operations.
- To ensure risks and issues identified are resolved in an appropriate and timely manner.

**People & Talent***
- Self-discipline.
- Enhance strong teamwork within the department.
- To work closely with all sales colleagues to ensure better coordination and teamwork.
- Awareness of the Bank’s rules & regulations with working standards that are expected by the Bank

**Risk Management**
- Ensure CDD / AML & TCF diligence and adherence to operational risk controls and procedures in day-to-day Regional Sales teams management
- Discipline in HR and training related matters, Operational Risk Standards
- Zero tolerance of risk and compliance breaches
- Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices
- Being measured against Governance and Operational Risk review result of the regional team
- Achieve satisfactory audit rating, ensure no adverse findings in internal / external audit, governance and compliance review
- To comply with all applicable money laundering prevention procedures

**Governance***
- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

**Regulatory & Business Conduct***
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Key stakeholders**
- Internal - Product, Segments, Governance, RB, GBS, Collection, CDD, Credit & Risk.
- External - Clients

**Role Specific Technical Competencies**
- Account Management
- Addressing Customer Needs
- Anti-money Laundering Policies and Procedures
- Bank Account Features and Services
- Cash Management Services
- Small Business Banking

**About Standard Chartered**

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Be better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- **Core bank funding for retirement savings, medical and life insurance,** with flexible and voluntary benefits available in some locations
- **Time-off** including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- **Flexible workin

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