Customer Engagement Specialist

_Vacancies of _**Customer Service in Iskandar Puteri!!**_ What is the **Job Scope **in this position?: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures,...

_Vacancies of _**Customer Service in Iskandar Puteri!!**_ What is the **Job Scope **in this position?: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures,...

**Customer Service Specialist - Mandarin and Cantonese speaking** **Location: Nusajaya, Johor Bahru** **The Salary would be as below**: **Basic - RM 3000** **KPI - RM 400** **6th day allowance - RM300** **Night Shift Allowance - RM300** **Working days: 6 days a week** **Working hours: 3 shifts to choose from** **Work from...

Customer Service Specialist - Mandarin and Cantonese speakingLocation: Nusajaya, Johor BahruThe Salary would be as below:Basic - RM 3000KPI - RM 4006th day allowance - RM300Night Shift Allowance - RM300Working days: 6 days a weekWorking hours: 3 shifts to choose fromWork from officeQualifications/Requirements: Education level: SPM and above. Working days: 6...

Responsibilities Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers **Job Types**: Full-time, Permanent,...

_Vacancies of _**Customer Service in Iskandar Puteri!!**_ What is the **Job Scope **in this position?: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures,...

_Vacancies of _**Customer Service in Iskandar Puteri!!**_ What is the **Job Scope **in this position?: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures,...

_Vacancies of _**Customer Service in Iskandar Puteri!!**_ What is the **Job Scope **in this position?: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures,...

_Vacancies of _Customer Service in Iskandar Puteri_What is the Job Scope in this position?:Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and...

**Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customersJob Types: Full-time, Permanent, Fresh...

Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems promptly. - Ensure necessary and appropriate follow up actions are taken. **Requirement**: SPM & SKM Cert - Language proficiency in Bahasa and...

Call Centre company at Bukit Indah, Johor Bahru 5.5 working days Fixed shift but shift based on operational requirements Attend to customers' inquiries via inbound & outbound calls. Work with interdepartments to resolve customers' enquiries. Maintain accurate call logs and generate reports. Manage and update customer databases.Requirements: Minimum 1 year...

Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. - Good computer literacy **Job Types**: Full-time, Permanent Pay: RM1,900.00 - RM2,100.00 per month **Benefits**: - Health insurance - Maternity leave Schedule: - Monday to Friday Supplemental pay...

**Job Descriptions**: - Resolving customer issues brought to your attention. - Standardizing the customer service delivery of an organization. - Performing quality assurance surveys with customers. - Conveying customers’ feedback to the team. - Interacting with customers to determine whether they have a desirable and shareable experience. - Helping every...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers **Salary**: RM1,900.00 - RM2,100.00 per...

Strong in operations and customer service-related industry. - Handling day-to-day operations independently. - Data creation and entries. - Prepare transport documentations bookings with shipping line and B/L documentations. - Generating, submission and booking bagging orders for manipulation. - Manage customer and vendor complaints. - Daily interactions with...

**Project scope**: - Handling general inquiries related to billing and other concerns from customers. **Job scope**: - Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man. **Requirements**: - With at least 1-year of experience in customer service - Fluent in both languages Eng & Man (Main Requirement, must be a mandarin...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customersSalary: RM1, RM2,100.00 per month