Guest Services Agent

Job Description The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. Your Duties Documentation check: passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass. Tagging luggage and carry on inspection, referred to Teams &...

Job Description The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. Responsibilities: Documentation Checking: passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass. Tagging luggage and carry on inspection, referred to...

Job Description The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. Responsibilities: Documentation Checking: passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass. Tagging luggage and carry on inspection, referred to...

**Job Description**: - To be thorough on all room categories, room types understand their differences and unique selling points - Understand the hotels availability and block out dates and the current selling strategies - Be able to use the Opera Property Management system, in particular the Reservation, Front Desk, Cashiering, Housekeeping and Report...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainer,** providing unrivalled support to clients within the dynamic transportation & logistics...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

**What is the JOB?** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

**Location : Hotel Le-Shore, Pasir Penambang, Kuala Selangor.** **Position Summary**: Hotel Front Desk Agent responsibilities include providing all a hotel’s guests with an accommodating experience by coordinating amenities and responding to customer needs. Their duties include greeting people as they enter the lobby, fielding calls from guests and...

Optimize customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Set-up service procedures, policies and standards. - Keep accurate records and document customer...

**Location : Hotel Le-Shore, Pasir Penambang, Kuala Selangor.** **Position Summary**: Hotel Front Desk Agent responsibilities include providing all a hotel’s guests with an accommodating experience by coordinating amenities and responding to customer needs. Their duties include greeting people as they enter the lobby, fielding calls from guests and...

Job description Perform all checkin and checkout tasks Manage online and phone reservations Inform customers about payment methods Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities...

Location : Hotel Le-Shore, Pasir Penambang, Kuala Selangor.Position Summary:Hotel Front Desk Agent responsibilities include providing all a hotel's guests with an accommodating experience by coordinating amenities and responding to customer needs. Their duties include greeting people as they enter the lobby, fielding calls from guests and helping visitors...

**Responsibilities**: - Greet guest with standard Mandara Spa greeting and serve guest with ginger tea and aromatherapy refresher towel. - Explain clearly the treatment and products instructions. - Following treatment, offer guest drinks and opportunity to purchase products used in treatment or other gift. - Handle guest' question and concerns...

**Job Description**: - Ensure the team delivers a great service, professional attention and personal recognition. - Ensure guests are greeted at any time and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction. - Be a Brand Manager and...

**Job Description**: Front Office Operation - Assist guests with check in and checkout, as well as other cashiering duties - Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary - Welcome guests on arrival, register and issue room keys according to departmental standards and procedures - Ensure that...

**Job Description**: - To have knowledge on reservation techniques in the outlet. Always be polite, friendly, honest and have a genuine desire to please guest - Must have knowledge on all job functions of a waiter/waitress. Must have interpersonal skills when handling employees - Delegation of subordinates in one owns station - Must never leave the...

**Job ID** **22805** **Position Title** - Japanese Speaking SME **Industry** - Call Center/BPO/Shared Service - ・Responsible for the day-to-day operational management of the Service Request - ・Responsible to manage SLAs for Service Request - ・Organizing weekly collaboration meeting with client - ・Follow-up on actions owned by GSD-SRM - ・Prepare...