F&b Coordinator

5 months ago


Kuala Lumpur, Malaysia Hotel Grand Continental Full time

To check with any sales personnel for the actual physical arrangement and program required before the event order is distributed.
- Ensure all event orders are maintained up to date to the date of functions.
- Oversee the preparation, presentation, and service of Food and Beverage products to ensure the highest quality at all times.
- Assist in controlling and analyzing quality levels of products and service, guest satisfaction, merchandising and marketing, operating costs, and sanitation.
- To coordinate and support Food & Beverage Department in administration, and reservation and to liaise with all the other hotel departments in order to ensure smooth F&B Outlets operation.
- Creating an atmosphere of hospitality and guests delights, while coordinating the operation of Food & Beverage Outlets.
- To monitor all the restaurants bookings diary (Livebookings/Open Table, etc) and to inform the Outlets Managers and Chefs of any party requirements or special bookings/requirements and produces menu, place cards, and signs as appropriate.
- To report and record any guest feedback (compliments/complaints), in order to improve the service levels.
- To perform any additional duties and responsibilities when requested by the management.

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)


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