IT Support

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Experience in MAC.** **Functions include**: - Windows 7-10, Microsoft...

Global IT Helpdesk Specialist (Jr - Mid)**About the Role**We are seeking an enthusiastic IT Helpdesk Specialist to join our global team, working with IT staff in various locations. The role involves providing solutions to IT issues using various applications, products, and services. Complex problems are escalated to specialized support groups, but the IT...

As an Application Support Executive, you will work with your team to ensure customers are satisfied with their experience with us during the before and after sales process. Our Support Team is collaborative and operationally productive, with the mission of providing the best outcomes for our customers. If you are keen to be part of an innovative and forward...

**Type of Role: Application Maintenance/ Production Support (L3)** - Troubleshoot - Able to operate in multitask requests - Managing Warranty Period in previous job experience - End-to-end responsibility for all defects, including root cause analysis and permanent corrective actions. - Collaboration with other pillars to drive and facilitate collaboration...

**MandatorySkills**: Hands on experience on IOS-XR Router, IOS-XE architecture, Cable, SPMobility, and optical. Technical experience in IPNetworking, experience with Cisco Routing products such as ASR 9K, ASR9xx, orNCS.Experience and knowledge of Industry standardRouting protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS,Basics of...

**IT INFINITY PTE LTD** Sales Support Specialist [IT Services/Solutions/Immediate] **Monthly Salary Range, Basic + Comm (RM) $3,500 - $4,500** - Provide troubleshooting assistance for customer orders, account statuses and relevant problems - Provide setup and implementations for projects - Work closely with the Support Team by assisting with projects -...

**Mandatory Skills**: - Hands on experience on Datacenter Networking (Nexus 3000, 9300), UCS-B System/Other issues and Storage Networking. - Hands on experience on SV (Server Virtualization), DCRS, DC Software, ACI and Storage. - Knowledge on SWITCHING Technologies like STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP,VLAN Knowledge of Cisco switching Platforms...

**Key Responsibilities**: - **Incident Management**: Handle and resolve incidents related to the core banking system. This includes troubleshooting, documenting, and escalating incidents as necessary. - **Client Support**: Provide excellent customer service to our clients, ensuring their issues are addressed promptly and accurately. - **System Monitoring**:...

Min 0-1 years of experience in Customer support Fresh graduates can apply!!! **Job Type**: Contract **Salary**: RM2,800.00 - RM3,200.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday

10 Years of experience in IT industry with 4-6 year experience in Production support engagements - Experience in managing stakeholders with consultative style of communication when addressing issues and solutions. - ITIL Process exposure for Service Management - incident management, problem management, change management, etc - Good technical background...

**Job Details**: - Responsible for end-to-end processing of monthly payroll computation for client’s employees and ensuring legislative compliance. - Perform payroll verification and processing timely and accurately. - Process Singapore client’s IR21, NS Claims and Maternity Claims in a timely manner. - Assist in monthly, annual and periodic filings of...

**Required Technical Skill Set** - Bachelor's degree in computer science, Information Technology, or related field. - Proficiency in programming languages such as C#, VB.NET, or Visual Basic. - Proven experience in developing and supporting Kofax Capture and Transformation Modules solutions. Desired Competencies (Technical/Behavioral Competency)Must-Have -...

Support imaging new laptop. - Support new laptop replacement for user. - Support prepare old computer with end users for upcoming laptop replacement. - Support any request helpdesk function as required. **Requirements**: - Possess at least a Degree/Diploma in Information Technology or Computer Science. - Proficiency in Technology will be added advantage. -...

**Position objective**: **Roles and Responsibilities**: - Define standard workflow and governance level 1 helpdesk according to IT policy; - Provide technical solutions to business users, make design and workflow to facilitate the needs. - Conduct data analysis and testing, draft testing plan. - Prepare FS and TS for change requirements; - Make change to...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported incidents or service requests in the company's ticketing system....

**Roles & responsibilities** - Helps customer solve reported product and network problems of varied complexity. - Troubleshooting network security related issues in production networks. - Replicate the customer issues in lab environment. - Work with engineering teams to replicate customer issues and test possible fixes. - Work on problems of diverse scope. -...

Provide level 1 IT Technical Helpdesk Support in ticket logging & resolutions. - Prepare activity reports - Taking ownership of created and assigned tickets and ensuring that they are resolved within the agreed-upon service level agreements (SLAs). Provide status updates to users as appropriate. - Performs any task assigned by their Operation...

职位: 后台客服支援 Customer Backend Support . 5天制 & 轮班制 Weekdays & Shift Work 早班：7:30am-4:30pm Morning Shift: 7:30am - 4:30 pm 晚班：4:00pm-1:00am Night Shift: 4:00 pm - 1:00 am 公司会分配轮班时间予员工 Rotational Shift 工作地点 Location： 交通方便 Public Transport: 可乘坐轻轨 Hang Tua 站和单轨...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...