Solutions Sales Representative
3 weeks ago
**Work location**: Mesiniaga Berhad, Subang Jaya
**Employment Type**: Contractual
**Roles and Responsibilities**
- Experience in developing solutions for
- IT operations
- ITIL Framework/ISO 20 000 (ITSM)
- Productivity tools for Service Desk, End User Services, Asset Mgmt, Infra Monitoring, Active Directory etc.
- To correctly budget for headcounts FTE vs Skillset
- Experience in Tender processes
- Writing technical proposals
- Assisting in commercial proposals
- Technical presentation
- Negotiation with management, customer and partners/principals
- Experience in managing Partners/Principals
- Locking down scope/solution
- Scrutinize partners scope to avoid overlapping efforts
- Able to understand, articulate and strategies payment/billing & terms/milestones, Delivery Orders, Invoices, Purchase Orders
- Able to understand
- Sales Pipeline
- Delivery Pipeline
**Contract Retention Initiation & Closure**
- Initiating timely monitoring of contract’s expiration to pro-actively contact customers for renewal.
- Fronting customers to follow up renewal/ termination, scoping, costing and changes of deliverables. (Work with AMs when needed and Consult SDMs on operations deliverables and resources).
- Facilitate Sales & Retention Support Admin in Contract Preparation.
**Requirements**:
- Minimum Diploma/Degree/Professional Degree or equivalent in Business/Marketing/IT/Computer Science.
- At least 2 years of experience in IT Sales/Business Development
- ** Experienced in Managed Services.**:
- ** Knowledge in Service Desk, End-User Support, Asset Mgmt, Infrastructure Support, ITSM Tools and Service Level Agreement.**:
- Good experience in the business environment as well as service requirements and its culture.
- Must be able to work in a fast-paced environment as well as the ability to multi-task when needed.
- Strong business development/sales skills as well as great in doing presentations and dealing with proposals for clients.
- Possess strong communication and verbal skills.
- Proficient in English and Bahasa Malaysia.
**Get in touch with us today**:
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