Assistant Manager for IT Support

3 months ago


Kuala Lumpur, Malaysia iGet PLT Full time

Job **RESPONSIBILITIES**
- Coordinate with the IT support team to ensure all technology, infrastructure, and operational requirements are met, including managing the IT help desk and change request log.
- Monitor and ensure daily backups of all databases and systems, and implement and maintain disaster recovery and backup plans.
- Keep detailed records and create a knowledge base for IT incidents, problems, and change management.
- Manage IT inventory, ensuring proper tagging, labeling, and asset tracking.
- Proactively follow up with vendors to ensure quick resolution of all incidents.
- Handle license and hardware warranty renewals for infrastructure appliances.
- Assist in managing IT projects, ensuring adherence to budget, schedule, and scope.
- Periodically update Head of Department on the progress of work, operational status, project timelines, and execution timeframes.
- Provide after-hours on-call support.

**JOB REQUIREMENTS**:

- Must possess at least Bachelor’s Degree/Diploma/Professional Degree in Computer Science/Information Technology or equivalent.
- At least 5 year(s) working experience in related field is required for this position.
- At least 1 year of assistant manager or managerial experience in same field.
- Strong knowledge in POS system, Network & Security, IT operations and IT maintenance.
- Language requirements: English, Malay, Mandarin
- Must possess own transportation and willing to travel to outlets.

**Job Types**: Full-time, Permanent

Pay: RM6,000.00 - RM8,300.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Overtime pay
- Performance bonus



  • Kuala Lumpur, Malaysia Teach For Malaysia Full time

    As a Fellowship Programme Training and Support Intern, you will be working closely with the Training and Support team within the Fellowship programme to develop Fellows who are empowered and equipped to make an impact from day one and who have a vision of systemic change. You will be committed to ensure that the Teach For Malaysia Fellowship programme...


  • Kuala Lumpur, Malaysia LAND KING FOR IT FOR NETWORK SRVC Full time

    **Market Risk Manager or Risk Executive** We are looking for a technically strong market risk specialist with global exposure to strengthen our team. As a member of our dynamic Risk Management team, you’ll be responsible for building and maintaining an effective risk and control environment in a Forex and precious metal market. In order to effectively...

  • Accounts Clerk

    5 months ago


    Kuala Lumpur, Malaysia CWS Firm (Virtual Assistant) Full time

    Responsible and ensure financial information and accounting records are accurate and up-to-date and ensure accuracy in financial reporting so that the company remains solvent and can pay its debts. Other duties and responsibilities include: - 1) book-keeping and general accounting 2) handle the data entry and daily financial records, 2) adding up all the...


  • Kuala Lumpur, Malaysia AIA IT Malaysia Full time

    _**Are you ready to shape a better tomorrow?**_ - AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives._ - If you are hungry and driven to play an active role in...


  • Kuala Lumpur, Malaysia IT Infinity Pte Ltd Full time

    **IT INFINITY PTE LTD** Sales Support Specialist [IT Services/Solutions/Immediate] **Monthly Salary Range, Basic + Comm (RM) $3,500 - $4,500** - Provide troubleshooting assistance for customer orders, account statuses and relevant problems - Provide setup and implementations for projects - Work closely with the Support Team by assisting with projects -...


  • Kuala Lumpur, Malaysia SG Support Full time

    Job Summary We are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson. To be a successful sales development...


  • Kuala Lumpur, Malaysia OPUS IT SERVICES SDN BHD Full time

    Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported incidents or service requests in the company's ticketing system....

  • Desktop Support

    6 months ago


    Kuala Lumpur, Malaysia Total IT Global Full time

    **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

  • Desktop Support

    6 months ago


    Kuala Lumpur, Malaysia Total IT Global Full time

    Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Experience in MAC.** **Functions include**: - Windows 7-10, Microsoft...


  • Kuala Lumpur, Malaysia Drugs for Neglected Diseases Initiative Full time

    The Drugs for Neglected Diseases initiative (DNDi) is an international, not-for-profit research and development (R&D) organization that develops and delivers new treatments for neglected diseases affecting millions of the world’s poorest people. Together with more than 200 public research and industry allies worldwide, we use the power of partnership,...

  • IT Assistant Manager

    2 months ago


    Kuala Lumpur, Malaysia SOGO (KL) Department Store Sdn Bhd Full time

    Responsibilities: - Supervise and motivate IT support team to work efficiently and collaboratively. - Coordinate with IT support team to ensure that technology, infrastructure and operational requirements are met including managing of IT help desk and change request log. - Monitor and ensure daily backup of all database and systems, and implement and...


  • Kuala Lumpur, Malaysia IT Infinity Pte Ltd Full time

    As an Application Support Executive, you will work with your team to ensure customers are satisfied with their experience with us during the before and after sales process. Our Support Team is collaborative and operationally productive, with the mission of providing the best outcomes for our customers. If you are keen to be part of an innovative and forward...

  • Technical Manager

    6 months ago


    Kuala Lumpur, Malaysia IT Consulting Company Full time

    The Technical Manager assists our infrastructure engineers and NOC in 2nd and 3rd level support to clients. - Be the 2nd and 3rd level support to infrastructure engineers and NOC. - Report to Head, NOC on any issue that could significantly impact service experience. **Requirements**: Minimum 8 years’ hands-on experience in supporting IT infrastructure for...

  • Payroll Analyst

    6 months ago


    Kuala Lumpur, Malaysia IT Consulting Company Full time

    **Job Details**: - Responsible for end-to-end processing of monthly payroll computation for client’s employees and ensuring legislative compliance. - Perform payroll verification and processing timely and accurately. - Process Singapore client’s IR21, NS Claims and Maternity Claims in a timely manner. - Assist in monthly, annual and periodic filings of...


  • Kuala Lumpur, Malaysia Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the...


  • Kuala Lumpur, Malaysia Teach For Malaysia Full time

    **TFM Fellowship Team** Monitoring, Evaluation and Learning Manager - “The people who are crazy enough to think they can change the world, are the ones who do.”- Steve Jobs Teach For Malaysia is an independent, not-for-profit organisation on a mission to empower our nation through education. We believe that a child’s education and future should not be...

  • L3 Support

    5 months ago


    Kuala Lumpur, Malaysia IT Consulting Company Full time

    **Type of Role: Application Maintenance/ Production Support (L3)** - Troubleshoot - Able to operate in multitask requests - Managing Warranty Period in previous job experience - End-to-end responsibility for all defects, including root cause analysis and permanent corrective actions. - Collaboration with other pillars to drive and facilitate collaboration...

  • Functional Analyst

    5 months ago


    Kuala Lumpur, Malaysia Hired IT Full time

    Vacancy - Functional Analyst / Product Manager Location - Kuala Lumpur, Malaysia JD 1. Part of the Functional team at FinTech and will be responsible for Development / Implementation / Support of FinTech software products. 2. Collecting and documenting requirements from clients, coordinating with product development team for delivery 3. Validating and...


  • Kuala Lumpur, Malaysia AIA IT (M) Sdn Bhd Full time

    **At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.** As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live...


  • Kuala Lumpur, Malaysia AIA IT (M) Sdn Bhd Full time

    Responsibilities include, but are not limited to, the following: - Assist in the operational governance of the AIA multi-cloud environment (predominantly Azure but with an AliCloud and AWS footprint) - Develop infrastructure automation via the use of Infrastructure-As-Code tooling predominately Terraform - Develop automation playbooks for use with...