Key-account-manager-pharmacy-channel

4 days ago


Petaling Jaya, Malaysia Dksh Malaysia Sdn Bhd Full time

**Responsibilities**:

- Job responsibilities
- To account manage specific customer accounts in line with DKSH company standards, policy performance and strategy
- To obtain, maintain and develop profitable business with a specific account portfolio within defined market categories
- To identifiy and develop new business opportunities
- To execute brand plan and trade strategy within defined accounts
- To produce individual account plans to include performance, objective, trade spend turnover and customer profiles
- To perform on-going evaluation of results and development of recommendations and alternatives to drive performance to meet established targets
- To maintain and develop relationships across all functions and levels with assigned customer responsibility
- To identify new listing opportunities and new account opportunities with the specific customer responsibility
- To understand customer corporate and category strategies
- Ability to execute sales implementation plans that align brand/channel strategies
- Understand market environment (financial climate/trends)
- To negotiate favorable trading terms on price, service and profitability
- Development of account plans in line with client/company objectives. Identifying opportunities to drive mutual business growth
- To ensure promotional activity and NP listings maximize potential business in account and communicate accordingly
- To regularly hold account meetings/communication to monitor and review progress and investment in line with agreed objectives
- To provide input to the development of brand and category plans with brand/client managers accordingly and at periodic client/brand review meetings
- To monitor and report competitor activity
- Assist in all others duties/projects as directed from superior from time to time
- Conduct or make available scheduled product training to internal and external customers
- Include country specific responsibilities and KPI’s
- To participate and support any teamwork activities
- Achievement of sales, profit, and distribution targets and objectives within assigned account portfolio
- To management of trade spend to drive profitable ROI and improved customer/team contribution
- To control product promotional budgets and identify improvement opportunities, maintaining control of overheads and expenses within defined limits to ensure most economic coverage of account
- To establish collaborative working relationships with marketing, sales planning, logistics and finance

Requirement:

- Minimum diploma or degree in any related field.
- Minimum three (3) to five (5) years of working experience in managing pharmacy channel - LKA/IKA
- Proficient in English, both verbal and written. Proficiency in other languages are an advantage
- Self motivated, sales driven, able to drive sales performance culture
- Independent, and proactive
- Able to work with all level of people

**Benefits**:

- null
- Other benefits: Miscellaneous allowance, Medical, Parking, Regular hours, Mondays - Fridays, Business (e.g. Shirts)


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