Director, Strategy
3 months ago
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Summary:
The incumbent is responsible to drive exceptional customer experience in moment of truth by
- Creating seamless customer experience while delivering customer promise with high degree of Automation
- Networking with hospitals and clinics to create operational efficiency and long-term portfolio sustainability
- Providing fast & quality decision & enhancing skill set for complex medical areas and including new technology into coverage for customer benefit.
Key Responsibilities
- Active tracking on overall financial performance and strategic delivery for the company to both local and regional management. This may include:
- Preparation of compelling presentations and communication materials to management
- Effectively report and maintain management information dashboards
- Proactive business partners across Actuarial, Finance, Marketing & Distribution (both Agency & Partnership Distribution) functions to provide value add / support and deliver company financial and strategic objectives. This includes, but not limited to:
- Perform data analytics on key driving indicators to provide qualitative and quantitative outcomes with recommended solutions to senior management. Problem solving skills required
- Be part of any special projects on an ad hoc basis
- Ensure overall team delivery to drive toward company financial objectives
- Program management and reporting for scoping and delivery for execution on health
- Change Management advocate that drives and enables a culture of innovation to be fostered within your direct team, Transformation and your operational business partners
Business Value Realization
- First line of review / challenge for all business solutions proposed within Strategic/Marketing (prioritised against business objectives with value / benefit defined).
- Building the ACRs (business cases) for all Projects / Programs with regards to Strategic/Marketing in partnership with the Business Area and TPO.
- Ensuring that plans are in place for benefit realisation and that these are realized (on time and to budget)
REQUIREMENTS
Qualifications:
- Preferred Degree in Actuarial Science, Finance, Economics, Engineering or other numerate discipline, Program management
- Over 10 years relevant experience in insurance
Knowledge / Experience:
- Demonstrated good sense of business acumen and/or logical thought process in problem solving.
- Strong financial disciplines including financial analysis and the ability to develop and translate financial policy into practical reality
- Able to be an active communicator and articulate concepts/thoughts effectively
- Strong organisation and program management skills
- Ability to provide quality coaching and mentoring to facilitate the development and progression of the team
- Excellent presentation skills
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