Customer Service Trainer

**Role**:Customer Service Trainer **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: BPO Skills- Minimum requirement: - Education: A diploma holder or higher is preferred. - Minimum of 1 year relevance working experience in a voice channel...

**Comprehensive Fitness Assessments**: - Conduct in-depth fitness assessments for clients, gaining insights into their goals, preferences, and any health considerations. - Develop highly customized one-on-one workout plans tailored to each client's unique needs. **Dedicated Personal Training Sessions**: - Lead private one-on-one training sessions...

Researches training contents, methods, and develops relevant training programs for our organizations (salesperson, service personnel and technician). - Identifies and understands the organization training needs according to evaluation, organization monthly result and direction from the company. - Collects case studies from organization and transfer it to...

Job title: TQA Reporting to: Trainer Manager **Responsibilities**: - Design effective training programs. - Prepare training materials. - Conduct training and refreshers. - Support and mentor new employees. - Conduct evaluations to identify areas of improvement. - Monitor, analyze & train trainees’ performance and call out any unusual trends. - Identify...

**Role**:Process Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Japanese language english Thai Process Training Japenese BPO Skills BPO industry Quality Analyst skills - Position: Process Trainer - Thai Speaker + JLPT N1...

**Role**:Training Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Travel Processes training skills - Basic salary: RM9,000 - RM14,000 Location: LV, Georgetown Penang Shift: 24/7 Rotational DOJ: March 2024 HC Required : 4HC...

**Create The Circular Economy With Us** **Y** **our typical day may include**: - To conduct new hire and refresher training for CS Team members to ensure agents are able to deliver exceptional customer experiences that aligns with Reebelo’s service standards - Developing targeted training programs for underperforming agents - Provide coaching and...

**Overview**: In this role, you are expected to be passionate in helping employees to learn and grow to reach their full potential. Daring in being the driver and advocator in executing cultural transformation through formal and informal training as well as L&D activities. You will have many opportunities to contribute to L&D projects’ development and...

**Role**:Others **Timings**:Day Shift (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Top Management Key Skills: Japanese language Japanese HR Japanese HR CONSULTANT - We are hashtag#hiring know someone that might be interested? Vacancy: Travel Native Japanese Trainer Location: LV, Georgetown Penang, Bangsar South,...

Description The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting...

Skincare Trainer Position Delivery of brand training, development activities/ program, maintaining training effectiveness in meeting the brand values and standards. Prepare learning materials through enhancement and customization of Central training programs to meet the local demand and needs. Conduct training on skincare services and...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

**Training Program Development**: - Collaborate with Training Manager and stakeholders to identify training needs, objectives, and learning outcomes in logistics fundamental/ - Use the logistics training materials, curriculum, and resources based on instructional design principles and adult learning theories. - Utilize a variety of instructional techniques...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Performs order validation, basket configuration and submits into the related systems capability (CRM, CPQ, CSM, WinSCP, NCO, External Portal and MBH) towards meeting customer requirement and expectation within the specified Turn-Around-Time - Responsible to liaise with ISD and follow up on the issues been raised due to system problem and manages exception. -...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

**Essential Functions/Core Responsibilities** - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns;...

As a customer service ,you will be responsible for handling inquiries,issues ,and complaints from customers,and striving to provide high-quality customer service to meet their needs. What will be doing ? >Resolve customer problems and complaints ,finding suitable solutions to improve customer satisfication >Ensure communication with customers adheres to...