Service Operations Lead

Develop, follow, and enhance risk management policies and procedures within the designated risk jurisdiction. - Collaborate closely with the dealing and liquidity teams to effectively assess and manage operational risks. - Serve as a technical liaison to stakeholders and various departments within the firm, providing clear and concise answers to complex...

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...

At DLS Markets, we aim to provide you with the best trading conditions, powered by both industry-leading - and cutting-edge innovative platforms. Our R&D efforts constantly push the boundaries of liquidity and usability to empower you to benefit from a truly exceptional trading environment._ **Requirements**: **Responsibilities**: - **Team Leadership**: -...

Job DescriptionWe are seeking a dedicated and enthusiastic Customer Service Representative to join BID Operations Kuala Lumpur.Delivering exceptional customer service to clients through live chat, email, and telephone channelsEngaging with clients to address queries and provide information about our trading platforms and service offeringsAssisting clients in...

Job DescriptionContent Production & Strategy: Develop marketing messaging and content strategies that resonate from a group-level briefing to localised ROW (Rest-Of-World) campaigns.Video Production: Lead the creation of live streams, market analysis videos, and promotional content.Marketing Support & Distribution: Collaborate with the extended marketing...

**Company Overview**: As a global leader in cash technology solutions, we provide the financial, Hospitality, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business. Our cash automation technologies and process engineering services help businesses in more than 100 countries...

Job OverviewThis Service Delivery Operations Lead position requires a technology professional with strong leadership skills and experience in Service Delivery for Operational Technology, Application, and Infrastructure services working in a global multinational environment.The ideal candidate will have a proven track record of operating and maintaining...

**: - Lead the overall Operations team i.e. Inhouse and BPO (business process outsourcing) - Lead Customer Service team in delivering high quality customer service experience through effective management of day to day operations - Motivate team members including Team Leads and Customer Service Agents, ensuring that tasks are performed in line with and...

Operations Team Lead - Participant ServicesWe are seeking an experienced Operations Team Lead - Participant Services to join our team at Reading. The successful candidate will be responsible for leading the operations team in ensuring the smooth onboarding of participants into our services, maintaining strong relationships with internal and external...

**Requirements**: **Team Leadership**: - Inspire and empower a team of customer service representatives, guiding them towards success. - Set clear performance goals, provide regular feedback, and conduct performance evaluations to drive continuous improvement. - Cultivate a positive and collaborative team environment that fosters growth and...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Job DescriptionAmbitious professionals are sought after to lead the development and implementation of cutting-edge data platforms at ALICE - HOSPITALITY OPERATIONS PLATFORM.Overview: As a Principal Database Engineer, you will spearhead the design, development, and deployment of scalable, cloud-based data solutions.Key Responsibilities:Design and maintain the...

Mason & Co is hiring an Operational Lead to manage its Customer Operations team.About the RoleYou will be responsible for overseeing daily operations and collaborating with internal stakeholders.Key ResponsibilitiesManage daily operations of the Customer Operations team.Support the outsourced Contact Center.Collaborate with internal stakeholders to achieve...

Job Responsibilities: '¢ To be an ambassador of Company values and culture for employees. To ensure team members understand Company mission/vision and share its values. '¢ Lead, Manage and review the whole Customer Service & Operations Team overall performance '¢ Accomplish operations and organization mission by completing related results as per KPI set...

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...

**Company Overview**: BID Operations is a trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our client's business growth. Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. As a leading company...

Introducing **BID Operations**, your trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our customer business growing! Founded on year 2013, with the based headquartered in Sydney, our relentless focus on streamlining and simplifying processes ensures we meet our...

Company OverviewAEON Credit Service (M) Berhad is a leading consumer financing provider with operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan, and China.The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for the purchase of consumer goods and a personal financing scheme based on Syariah principles.

**Service Group Business Operations Lead** The SEA Service Business Operations Lead supports the Service Lead to deliver business outcomes and enabling the Leadership to spend time focused on market facing activities. The Service Bus Ops Lead acts as the interlock between business leaders, HR, Finance, and other Corporate Functions, engaging and...

In this role as an Infrastructure Technical Lead at Commerz Global Service Solutions, you will oversee the installation, configuration, testing, and maintenance of network-related operating systems, applications, and management tools.You will perform first-level support for LAN and WAN networks, manage and monitor installed network appliances, systems, and...