Customer Care Executive
2 weeks ago
Job Responsibilities Responsibilities: -Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary. -Sign up customers for I-Banking -Route calls through IVR where applicable -Maintain contact records to reflect current information -Requests and complaints Turn around -Promote cross sell of all banking products -Maintain accuracy of information given to customers -Probe & identify financial needs on service calls and pitch relevant solutions in line with customer charter. -Ensure all sales pitches are made without any mis-selling Job Requirements Requirements: -Graduate / SPM with minimum of 2 years’ experience. -Fresher or with 1-2 years of experience -Excellent communication skills in written and verbal English -Basic computer skills -Strong service orientation -Willingness to learn Location: Bukit Jalil - Nearby LRT Bukit Jalil KPI: 1k-5k & above - quarterly (depends on the sale that you closed with customers) Additionals : -Fluent in English -Supporting SG market -9 hrs per day - including 1 hour break -5 days working, 2 days off -24/7 rotational shift (monthly rotation)
STPM / A Level or Equivalent
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Customer Care Executive
1 week ago
Kuala Lumpur, Malaysia Social Bee Sdn Bhd Full time**Customer Care Executive** **Working Location **:Old Klang Road, KL **Working Hours**: Any 5 days a week (may including weekend), 2 shift rotation - 10am - 7pm - 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues...
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Customer Care Executive
2 weeks ago
Kuala Lumpur, Malaysia GENO Management Full timePosition : Customer Care Executive Salary : RM 2,500 - RM 3,500 Location : Medan 28, Old Klang Road Working Hour : Any 5 days a week (may including weekend), 2 shift rotation 10.00 am - 7.00 pm / 1.00 pm - 10.00 pm - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...
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Customer Care Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zenyum Full timeAbout This RoleThe Customer Care team is responsible for ensuring that all Zenyum customers attain a best-in-class experience through their journey with our invisible braces and consumer products line.You will be the primary contact point with our customers to attain that picture-perfect Instagram-worthy smile. Join our team as we look to spread smiles...
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Pbtb Executive, Customer Care
1 week ago
Kuala Lumpur, Malaysia Prudential plc Full timePBTB | Executive, Customer Care Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to...
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Regional Customer Care Operations Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia American President Lines Full timeLocation:Kuala Lumpur, MYRegional Customer Care Operations ManagerLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is...
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Regional Customer Care Operations Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CMA CGM Full timeLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
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Customer Care
1 week ago
Kuala Lumpur, Malaysia Koh Sim Lui Full time**Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...
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Global Customer Care Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dover Corporation Full timeAbout UsMarkem-Imaje delivers fully integrated solutions that empower customers to improve their product quality and safety, comply with regulations and retailers' requirements, and enhance their manufacturing processes.Job SummaryWe are seeking an experienced Customer Care and Logistics Manager to oversee and manage our customer care operations. The ideal...
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Customer Care Executive
3 weeks ago
Kuala Langat, Malaysia MyMedic Innovation Sdn Bhd Full time1. Entertain complaints 2. Update in complaint system 3. Site visit 4. Investigation Report 5. Weekly report for KPI 6. Support in Research & Developement 7. Market survey for new products 8. Prepare materials for presentation 9. Support in tender submission 10. Prepare product specification 11. Manage, record & prepare samples **Requirements:...
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Manager, Customer Care
6 days ago
Kuala Lumpur, Malaysia Prudential Full timePrudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...
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Customer Care Strategy Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CMA CGM Full timeJob Description:This role requires a strong analytical mindset and excellent communication skills to drive business growth and excellence in customer care operations. The ideal candidate will have a deep understanding of logistics and shipping industries, with experience in leading or participating in customer care related improvement projects.The successful...
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Executive, Customer Care
1 week ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us **Job Description**:- Provide service solutions to client and to solicit client’s feedback on product/system requirements/issues during visits /dialogues (calls) to the respective internal stakeholder and Corporate Internet Banking customers.- Support transformation initiatives...
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Administration & Activities Executive
7 days ago
Kuala Lumpur, Malaysia CARE Concierge Full timeResponsibilities - Design programs to encourage socialization, provide entertainment, relaxation and fulfillment, and improve daily living skills of the elderly. - Assisting to plan and execute activities for the elderly, including art and music programs in the facility, and for any special events. - Overseeing and assist the residents who have dementia with...
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Customer Care Officer
2 weeks ago
Kuala Lumpur, Malaysia Airebus Sdn Bhd Full timeJob Description - Minimum SPM - Preferably with an outspoken personality. - Presentable outlook and personality. Honest and responsible - With Customer Service experience is added advantage - Computer Literate - Willing to work in Shifts. One day off (Weekdays) - Medically fit to work. *Location at Corus Hotel, Ampang Kuala Lumpur Job Responsibilities -...
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Marketing Executive
2 weeks ago
Kuala Lumpur, Malaysia Damai Senior Care Centre Sdn Bhd Full timePosition Overview: As a Marketing Executive for Damai Senior Care Centre, you will play a vital role in promoting our senior care services and building strong relationships with potential clients and their families. Your primary responsibility will be to develop and implement effective marketing strategies to increase the center's visibility, attract new...
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Customer Service Executive
1 week ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time**Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...
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Customer Care
2 weeks ago
Kuala Lumpur, Malaysia Infinity Cosmic Sdn Bhd Full timeWe are looking for a Customer Care & Operation Representative that is genuinely excited to help customers and ensure operation excellent. This representative needs to be patient, empathetic, and passionately communicative. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Rely on instructions and pre-established...
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Customer Services Executive
2 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia International Health Care Full timeThe International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide...
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Customer Care Consultant
2 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Starhub Ltd Full timeCustomer Care ConsultantDate: 16 Jan 2025Location: Kuala LumpurJob DescriptionThis role will be based in KL. The objective is to deliver superior customer service to all consumers in StarHub by providing general enquiry, billing and technical support for all StarHub services such as StarHub Mobile, Entertainment and Smart Life through the phone. Customers...
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Customer Care Manager
1 week ago
Kuala Lumpur, Malaysia StoreHub Full timeAre you _driven, results-oriented and a team player?_ With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail & restaurant businesses the technology and services they need to succeed. At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they...