Customer Success Manager

Job Description:YTL Corporation Berhad is looking for a dedicated Customer Success Officer to join our team in Johor Bahru, Johor. As the Customer Success Officer, your main goal is to guarantee customer satisfaction through top-notch service and support.Responsibilities:Establish and nurture strong relationships with customersAssist customers with inquiries...

Job Description:YTL Corporation Berhad is looking for a dedicated Customer Success Officer to join our team in Johor Bahru, Johor. As the Customer Success Officer, your main goal is to guarantee customer satisfaction through top-notch service and support.Responsibilities:Establish and nurture strong relationships with customersAssist customers with inquiries...

Weston Robot is a pioneering robotics company based in Singapore, Malaysia and China, specializing in advanced robotic solutions for various industries. Established with a focus on innovation, Weston Robot designs and develops cutting-edge robotic technologies tailored to meet specific needs. Their products range from robots for facility management to...

_VERY URGENT_Key Responsibilities:Execute programs to identify and nurture customer advocacy.Leverage customer feedback and testimonials to drive business growth and brand loyalty.Lead efforts to minimize churn and maximize customer retention and renewals.Analyze and understand customer health metrics and implement proactive measures to address potential...

Want To Be An Awesome Client Success Executive For An Awesome Company? HERE’S A SHORT INTRO OF OUR COMPANY Next Level Academy is a Singaporean based company, core business includes educating people in taking their passion and turning it into profit. It is founded by Sean Seah. Below are some links about Sean: Currently we are looking for a Full Time...

Want To Be An Awesome Client Success Executive For An Awesome Company?HERE'S A SHORT INTRO OF OUR COMPANYNext Level Academy is a Singaporean based company, core business includes educating people in taking their passion and turning it into profit.It is founded by Sean Seah.Below are some links about Sean:Currently we are looking for a Full Time Client...

about the companyYour future employer is a Data Centre Service Provider. Since Malaysia is now the most attractive data center investment market in APAC region, the team is expanding extensively and looking for the right talents who can add value to the company's businesses as well as the data centre industry.about the jobManage customer relationships to...

about the companyYour future employer is a Data Centre Service Provider. Since Malaysia is now the most attractive data center investment market in APAC region, the team is expanding extensively and looking for the right talents who can add value to the company's businesses as well as the data centre industry.about the jobManage customer relationships to...

Job Description: - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. - Good computer literacy **Requirements**: - 18 years old, completed with SPM, UEC, and IGCSE certificates. - Able to understand **MALAY & ENGLISH**: - Able to work on Rotational...

Job Description: Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and SLA. Good computer literacyRequirements: 18 years old, completed with SPM, UEC, and IGCSE certificates. Able to understand MALAY & ENGLISH:Able to work on Rotational ShiftBenefits: Annual Leave 12...

about the companyYour future employer is a Data Centre Service Provider. Since Malaysia is now the most attractive data center investment market in APAC region, the team is expanding extensively and looking for the right talents who can add value to the company's businesses as well as the data centre industry.about the jobManage customer relationships to...

Req ID: 120385 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **Detailed Description**: - Participates as a member of a customer focus team and acts as an interface between customers and the team. - Receives reviews and monitors status of customer orders. - Works with internal and external customers to identify...

Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: **Functional Area**: OPS - Operations **Career Stream**: CPM - Customer Program Management **Role**: Analyst **SAP Short Name**: ANA **Job Title**: Customer Program Management Analyst **Job Code**: ANA-OPS-CPM **Job Level**: Band...

Req ID: 121064 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **Summary**: For smaller customer accounts the program manager acts as the primary interface to the customer for the purpose of managing specific programs and projects on behalf of the customer account to achieve the planned revenue and profits. This...

Telexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client's business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue...

Req ID: 120385Remote Position: NoRegion: AsiaCountry: MalaysiaState/Province: JohorCity: Johor BahruDetailed Description: Participates as a member of a customer focus team and acts as an interface between customers and the team. Receives reviews and monitors status of customer orders. Works with internal and external customers to identify and resolve issues...

**Responsibilities**: - Experience a hands-on training program that covers various departments and functions, providing you with a well-rounded understanding of our business operations. - Collaborate with cross-functional teams, learning from seasoned professionals who are eager to mentor and guide you. - Contribute to projects and initiatives, making a...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Telexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client's business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue...

**Role**:Manager -Customer Service **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Customer Management BPO Voice Process Customer oriented BPO Skills BPO Call center good communication skills...