Customer Success Manager

Job Description: - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. - Good computer literacy **Requirements**: - 18 years old, completed with SPM, UEC, and IGCSE certificates. - Able to understand **MALAY & ENGLISH**: - Able to work on Rotational...

Req ID: 120385 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **Detailed Description**: - Participates as a member of a customer focus team and acts as an interface between customers and the team. - Receives reviews and monitors status of customer orders. - Works with internal and external customers to identify...

Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: **Functional Area**: OPS - Operations **Career Stream**: CPM - Customer Program Management **Role**: Analyst **SAP Short Name**: ANA **Job Title**: Customer Program Management Analyst **Job Code**: ANA-OPS-CPM **Job Level**: Band...

Req ID: 121064 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **Summary**: For smaller customer accounts the program manager acts as the primary interface to the customer for the purpose of managing specific programs and projects on behalf of the customer account to achieve the planned revenue and profits. This...

**Responsibilities**: - Experience a hands-on training program that covers various departments and functions, providing you with a well-rounded understanding of our business operations. - Collaborate with cross-functional teams, learning from seasoned professionals who are eager to mentor and guide you. - Contribute to projects and initiatives, making a...

**Role**:Manager -Customer Service **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Customer Management BPO Voice Process Customer oriented BPO Skills BPO Call center good communication skills...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Job Title: Career Opportunity in Customer ServiceWe are seeking a skilled and enthusiastic individual to join our team as a customer service representative. The successful candidate will be responsible for providing exceptional support to our customers, ensuring their queries are addressed promptly and efficiently.About the Role:The ideal candidate will have...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Call Center Customer Service Bahasa english Inbound BPO BPO Voice Process International Call Centre inbound calls BPO Skills BPO Operations Call Centre skills BPO...

Telexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client's business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**MANAGEMENT TRAINEE PROGRAMME** What awaits you: You will be on our "Fast-track Programme". Typically, you will spend 4 to 6 months learning the basics of store operation. Upon successful completion of the **one-year **Management Trainee Programme, you will progress to the next level and be tasked with increased management responsibilities. Under the YHY...

**Key Responsibilities**: - Coordinate with QC Team, Planner, and Logistics Colleagues activities for the efficient movement of goods. - Monitor and optimize supply chain processes to minimize costs and enhance productivity. - Develop and implement logistics strategies to streamline operations and improve overall efficiency. - Conduct analysis of logistics...

**Responsibilities** - Create and execute a strategic sales plan that expands our customer base and extends the company's global reach - Meet with potential clients and grow long-lasting relationships that address their needs - Recruit sales representatives, set objectives, train and coach them, and monitor their performance - Identify knowledge gaps within...

Company Description IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943. IKEA Malaysia creates a better everyday life by offering a wide range of well-designed,...

**Job Summary**: We are seeking a highly motivated and customer-oriented individual to join our team as a **Customer Happiness Cum Telemarketer.** In this role, you will be responsible in making outbound calls to existing customers with the goal of repeating selling products or services and engaging with them in providing exceptional customer service,...

Job Description: - Lead the Engineering team with a hands-on involvement to develop advanced technology solutions in automation - Develops, deploys, monitors and measures internal design standards within all engineering sub groups - Works closely with Sales and Project Management to develop concepts and support sales engineering as needed - Manage internal...

About This RoleWe are seeking a highly skilled Customer Service Executive to join our team at Upright Talent.Key ResponsibilitiesProvide timely and effective support to customers, resolving their queries and concerns in a professional manner.Evaluate customer issues and escalate unresolved cases to senior staff members for further assistance.Communicate...

As a Sales Manager, you will play a pivotal role in driving the adoption of our revenue management platform within the independent hotel sector. Your primary responsibility will be to identify and engage with potential clients, showcase the value of our solution, and secure new partnerships. Your enthusiasm, sales acumen, and ability to forge strong...

**Boutique Manager** Location: Malaysia **Salary**: 6,953 Malaysian Ringgit per month Are you passionate about luxury fashion and providing exceptional customer experiences? We're seeking a Boutique Manager to lead our team in delivering personalized styling advice, building strong customer relationships, and driving sales within our boutique...