Chat Support
6 months ago
**Roles & Responsibilities**
- Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
- Reviewing/updating contents on a popular social media platform
- Audit of content received and sharing for Social Media Upload
- The work requires the organized practice of screening user-generated content (UGC) posted to Internet sites, in order to determine the appropriateness of the content for the given site, locality, or jurisdiction.
- The work may involve repetitive exposure to content that may be described as egregious or 'sensitive' in nature.
- The content may involve images, messages and video of violence, nudity and abuse.
**Generic & Behavioral Skills**
- Proficiency in Korean Language (Read/Speak)
- Good command over verbal & written English language
- Min Bachelor’s Degree (15 years of schooling)
- Prior work experience in a LPO/Regulatory work, Social Media platforms is a plus
- Awareness of current affairs and events in the respective markets/countries
- Mature & analytical
- High on team work and engagement
- Able to work on 24/7 rotational shifts
**Job Types**: Full-time, Permanent
Pay: Up to RM10,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Customer Care Specialist: 1 year (required)
**Language**:
- Korean (required)
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