See more Collapse

Customer Service Assistant

2 months ago

Klang, Malaysia Weemax Packaging Sdn Bhd Full time

**Job Responsibilities & Authorities**:
Æ Meet with customers and discuss about sample

Æ Sending sample to customers

Æ Making a quotation as per request

Æ Follow up daily schedule with production team

Æ Key in sales order through unity system

Æ Inform customers regarding the delivery/delaying

Æ Draft standard operation Procedure SOP for new item

Æ Dealing with the designer on doing artwork

Æ Filing the documents such as quotation

Æ Handle customers inquiries

Æ Study about product in order to answer customer’s question

Æ Travel to customer’s place when needed

Æ Monitor delivery order to know item status
- **Working Hours : Monday to Saturday - 8am to 5 pm (compulsory ot 0.5 jam)**_

**Requirements**:

- Independent and can work with minimum supervision.
- Computer literate (able to handle Microsoft Word, Excel etc)
- Must have strong communications, negotiation and interpersonal skill
- Required language(s): Bahasa Malaysia, English.
- Have Experience more than 1 year
- Able to understand customer requirement.

**Salary**: RM1,700.00 - RM2,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

We have other current jobs related to this field that you can find below

  • Customer Service Assistant

    1 month ago

    Klang, Malaysia Speedex Express Logistics (M) Sdn. Bhd. Full time

    Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services...

  • Customer Service Assistant

    3 weeks ago

    Klang, Malaysia HYPERACK SDN BHD Full time

    Provide customer service and handle all inquiries, live chat from customer, and ensure customer satisfaction. - Handle E-commerce Platforms to promote company products, features, and current promotions. - Handle E-commerce Platforms including Live Streaming, - Handle the E-commerce Platforms in relation to channel, traffic acquisition, sales, conversion and...

  • Customer Service

    7 days ago

    Klang, Malaysia Trans-Coastal Lines Sdn Bhd Full time

    Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

  • Customer Service

    2 weeks ago

    Klang, Malaysia October Dynasty Group Sdn Bhd Full time

    Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...

  • Customer Service

    3 weeks ago

    Klang, Malaysia Sugarbomb Worldwide Sdn Bhd Full time

    **Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

  • Internship (Customer Service)

    2 months ago

    Klang, Malaysia Oleon Port Klang Sdn Bhd Full time

    To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) - To handle, co-ordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments - To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...

  • Customer Service Assistant

    1 month ago

    Port Klang, Malaysia TITIMAS LOGISTICS SDN BHD Full time

    **Roles** The key roles of the Customer Service Assistant - Logistics are: - Attending customers’ enquiries, to meet customer satisfaction. - Assist in system implementation, enhancement to system/work processes to improve the operation efficiency of the department. **Responsibilities** The Customer Service Assistant - Logistics is overall responsible...

  • Customer Service Representative

    3 weeks ago

    Klang, Malaysia Fiskor Full time

    Fiskor Food Sdn Bhd is a dynamic and rapidly growing snack company, dedicated to providing exceptional customer experiences. As an Entry-Level Customer Service Representative, you'll be an integral part of our team, interacting with customers through various e-commerce platforms and WhatsApp to ensure their satisfaction. **Key Responsibilities**: **1....

  • Customer Service Assistant

    14 hours ago

    Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

  • Customer Service Assistant

    2 months ago

    Port Klang, Malaysia IDEAL GEMILANG RESOURCES SDN BHD Full time

    Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

  • Customer Service Assistant

    2 months ago

    Port Klang, Malaysia IDEAL GEMILANG RESOURCES SDN BHD Full time

    Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

  • Customer Service Assistant

    1 week ago

    Port Klang, Malaysia IDEAL GEMILANG RESOURCES SDN BHD Full time

    Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

  • Customer Service Officer

    1 month ago

    Klang, Malaysia Dormez Fabrication Sdn Bhd Full time

    Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...

  • Customer Service Assistant

    1 week ago

    Klang, Malaysia ITSU WORLD SDN BHD Full time

    1. Receive incoming calls. 2. Compile the Service Request Form and Repair note once received. 3. Update information to the customer d. 4. Contact the customer and arrange for a suitable time for the technician's home visit. 5. Any ad-hoc task from superior. 6. Must be willing to work in Aman Perdana, Klang **Salary**: RM1,850.00 - RM2,500.00 per...

  • Customer Service Executive

    2 months ago

    Klang, Malaysia PK MARITIME SDN BHD Full time

    Schedule outbound and inbound shipments - Provide input and complete freight bills - Assist with the communications with carriers when issues arise - Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements - Prepare and review invoices, BL, AWB, HBL, MBL for accuracy - Prepare Invoices, Bill of...

  • Customer Service

    2 months ago

    Port Klang, Malaysia BERSATU INTEGRATED LOGISTICS SDN BHD Full time

    **OVERALL JOB PURPOSE**: Managing Customers enquiries and booking to ensure deliveries of satisfactory service and to assist securing of sales and customer retention **PRINCIPAL ACCOUNTABILITY STATEMENTS (KEY RESULT AREAS)** **PERFORMANCE MEASURES / KPIS** Respond immediately upon receive inquiry 2. Source vendor or provider if deemed necessary for any...

  • Customer Service

    14 hours ago

    Port Klang, Malaysia BERSATU INTEGRATED LOGISTICS SDN BHD Full time

    **OVERALL JOB PURPOSE**: Managing Customers enquiries and booking to ensure deliveries of satisfactory service and to assist securing of sales and customer retention **PRINCIPAL ACCOUNTABILITY STATEMENTS (KEY RESULT AREAS)** **PERFORMANCE MEASURES / KPIS** Respond immediately upon receive inquiry 2. Source vendor or provider if deemed necessary for any...

  • Customer Service Executive

    3 weeks ago

    Klang, Malaysia People Pathfinders Sdn Bhd Full time

    **The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

  • Customer Service Executive

    2 weeks ago

    Klang, Malaysia People Pathfinders Sdn Bhd Full time

    **The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

  • Customer service executive

    5 days ago

    Klang, Selangor, Malaysia Kl Turbo One Sdn. Bhd. Full time

    We are seeking suitable Candidate to join our Team to support the sales force and provide excellent service in the Automotive industryResponsibility:To communicate and answer incoming sales inquiry and customer's feedback via Whats App, phone call or email. To handle walk-in customer. To prepare the sales related documents for customer such as quotation,...