Customer Service Assistant

2 weeks ago


Klang, Malaysia Speedex Express Logistics (M) Sdn. Bhd. Full time

Company Description

Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services tailored to meet our clients' needs.

Role Description

This is a full-time on-site role for a Customer Service Assistant at Speedex Express Logistics (M) Sdn. Bhd. located in Klang. The Customer Service Assistant will be responsible for providing customer support, ensuring customer satisfaction, and assisting with various customer service tasks on a day-to-day basis. Effective communication and interpersonal skills are essential for this role.

**Qualifications**:
Strong interpersonal and communication skills

Ability to provide excellent customer service and support

Demonstrated customer satisfaction skills

Experience in customer service roles

Additional skills and qualifications that would be beneficial for this role include:
Knowledge of logistics and transportation industry

Proficiency in multiple languages

Problem-solving and conflict resolution skills

Attention to detail and organizational skills

**Salary**: RM1,600.00 - RM2,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)
- Logistics: 1 year (preferred)


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