Customer Service Representative

23 hours ago


Bangsar, Malaysia Recruit Express Services Sdn Bhd Full time

**Responsibilities**:

- Handling inquiries including but not limited to user and merchant accounts, payments, refunds and vouchers
- Provide high-quality service to users and merchants by helping to resolve their queries promptly and professionally achieving first contact resolution.
- Listen and understand their needs, and offer relevant products, services, and solutions
- Work with internals, to make sure the SOP is delivered as expected in a timely manner
- Provide recommendations and suggestions for improvements based on the active collection of feedbacks from users and merchants.
- Take on ad-hoc tasks/assignments.

**Job Type**: Contract

**Salary**: RM2,000.00 per month

Schedule:

- Day shift
- Night shift

Supplemental Pay:

- Commission pay
- Overtime pay

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- English (preferred)



  • Bangsar, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 4,200 MYR ~ 5,200 MYR**Industry**: Trading Firm- Provide exceptional services to all customers and Brand Partners who walk-in to the Experience Centre. - Provide first contact resolution as per the standard operating procedures (SOPs). - Update customer information, enquiries, and cases in the database. - Follow-up on the issues on...

  • Customer Service

    6 months ago


    Bangsar, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time

    **Position Overview**: We are seeking a highly motivated and enthusiastic individual to join our team as an Aesthetic Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients in the aesthetic industry. Your primary goal will be to ensure a positive and memorable experience for our customers,...

  • Customer Service

    7 months ago


    Bangsar, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time

    **Position Overview**: We are seeking a highly motivated and enthusiastic individual to join our team as an Aesthetic Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients in the aesthetic industry. Your primary goal will be to ensure a positive and memorable experience for our customers,...


  • Bangsar South, Malaysia Green Cloud Digital Full time

    We are currently seeking a dedicated and skilled Customer Service Representative to join our prestigious aesthetic clinic. Our clinic specializes in eyelid surgery and is renowned for providing exceptional services to our valued clients. If you have a passion for customer service, basic computer skills, and an interest in the aesthetic industry, we would...


  • Bangsar South, Malaysia Green Cloud Digital Full time

    We are currently seeking a dedicated and skilled Customer Service Representative to join our prestigious aesthetic clinic. Our clinic specializes in eyelid surgery and is renowned for providing exceptional services to our valued clients. If you have a passion for customer service, basic computer skills, and an interest in the aesthetic industry, we would...


  • Bangsar, Malaysia Sapelo Management Sdn Bhd Full time

    **Job Summary**: The Customer Service Team Lead is responsible for leading a team of representatives to provide exceptional customer service. They will also contribute to developing efficient systems tools and KPIs for the department. This role requires a proactive and innovative individual with strong knowledge of customer service practices and the ability...


  • Bangsar, Malaysia Regal Homebase SDN BHD Full time

    Job Description: Welcome guests to our homestay, ensuring a smooth check-in and check out process and providing excellent customer service. Your role includes confirming reservations, showing guests around, helping with questions, and keeping the property safe. **Responsibilities**: Greet guests warmly, handle check-ins and check -outs, and keep accurate...


  • Bangsar, Malaysia Sapelo Management Sdn Bhd Full time

    **About Us**: At Sapelo, we are committed to providing exceptional service and support to our valued customers. We offer pet medicine and nutriotional supplements. As a customer-centric organization, we are dedicated to ensuring that our customers receive the best experience when interacting with our brand. As a Customer Service Consultant, you will play a...


  • Bangsar, Malaysia 1Millennium International Sdn Bhd Full time

    Location: Office is based in Plaza Cygal / Taman Tun Dr Ismail Salary**:RM1500 - RM1800 **+ **Allowance RM60** (after training) + **Technical Allowance RM200** (after training) + **Transport Allowance Max RM200** (after training) + **Performance Payment Max RM300** after training Working hours: Earliest shift starts: 8am, last shift ends:...


  • Bangsar, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time

    **Position Overview**: We are seeking a highly motivated and enthusiastic individual to join our team as an Aesthetic Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients in the aesthetic industry. Your primary goal will be to ensure a positive and memorable experience for our customers,...

  • Front Desk

    7 months ago


    Bangsar, Malaysia Hirehub Management Sdn Bhd Full time

    We are currently seeking an enthusiastic and responsible Front Desk Receptionist to join our clinic's beauty department team. As a Front Desk Receptionist, you will be the first impression representative of our clinic, responsible for welcoming and guiding visitors, and providing an excellent customer service experience. You will work closely with the...

  • Aeon Digital Bank

    6 months ago


    Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    **Job Summary**: Highly motivated and experienced Team Leader which will be responsible for managing a team of contact centre representatives, ensuring that they provide exceptional customer service and meet or exceed performance metrics. The Team Leader will play a critical role in driving business objectives, optimizing the customer experience and building...


  • Bangsar South, Malaysia GrowthFn Full time

    **NOTE**; This position is a purely night shift work schedule from 8pm-11am(9 hrs per shift) - Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their business needs and challenges. - Collaborate with cross-functional teams to develop and implement effective strategies to meet client objectives and...

  • Customer Service

    23 hours ago


    Bangsar, Malaysia Recruit Express Full time

    Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

  • Customer Service

    7 months ago


    Bangsar, Malaysia Acerbic Synergy Full time

    **Company**: Lynda Rahim (Fashion) **Working Date and Hour**: Monday to Friday (9AM-6PM) **Position**: Customer Service **Location**: Bangsar **Salary**: RM2000-RM2500 **Responsibilities**: 1. Provide exceptional customer service to both online and offline customers. 3. Process orders and returns in a timely and accurate manner. 4. Resolve customer...

  • Customer Service

    7 months ago


    Bangsar, Malaysia MyGENO.com Full time

    **Position**: Customer Service **Working Location**: KL Eco City, Bangsar **Salary Range**: RM 2,500 to RM 3,500 **Working Hours**: Monday to Friday (11.00am - 8.30pm) Saturday (11.30am - 4.30pm) **Responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform warehouse duties (receiving and...

  • Customer Service

    7 months ago


    Bangsar, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**VERY URGENT!**_ **Responsibilities: - ** Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are...

  • Customer Service

    1 week ago


    Bangsar, Malaysia Eurasian Consultancy Full time

    **Position**: Customer Service **Location**: KL Eco City, Bangsar **Salary Range** : RM2,500 - RM 3,500 **Working Hours**: Monday to Friday - 11:00am to 8:30pm (one-hour lunch break) Saturday - 11:30am to 4:30pm **Responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform warehouse duties...


  • Bangsar South, Malaysia Language Talent Solution Full time

    In this role, you’ll get to provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering set up and much more. You will also navigate processes to properly escalate and coordinate customer responses according to company values. You not only will give away your experience and...

  • Customer Service

    6 months ago


    Bangsar, Malaysia 1Millennium International Sdn Bhd Full time

    To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **Job Type**: Contract Contract length: 12 months **Salary**: RM1,600.00 - RM1,900.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Bangsar: Reliably commute or...