Beverage Innovation Specialist

1 week ago


Port Klang, Malaysia ZUS Coffee Full time

Participate in New Product Development, starting from A to Z (ideation to launch)
- Create and enhance drinks menu that fill a niche in the competitive FandB market
- Responsible to develop new beverage based on market trend, sales data, operation effectiveness and customer demography
- Conduct idea generation sessions to initiate the creation of new beverage products that align with company goals and objectives
- Establish costing information for new and revised formulation
- Aid in preparation of food tasting sessions and constantly iterate rapidly
- Conduct comprehensive market and consumer research to identify emerging trends, technologies, and opportunities for new product development
- Gather, analyze, and maintain product, market, and technology trend information and come out with feasibility report to ensure products are always viable and competitive
- Work collectively with internal teams, eg.: Operations, QA/QC, Halal, Marketing and Supply Chain throughout the product development processes to ensure successful product launch to the market
- Identify and evaluate potential suppliers, partners, and external resources to support research and development initiatives
- Communicate constantly and build good rapport with vendors
- Perform testing on product stability, shelf-life evaluation and any other tests as per required
- Ensure all products are in compliance to Halal requirements, health and safety regulations
- Conduct investigations and propose solutions to address all product complaints or feedback
- Responsible for the upkeep of product SOP
- Maintain accurate documentation of experiments, procedures and results to facilitate knowledge sharing and intellectual property protection
- Responsible for other ad-hoc tasks as assigned by superior / management from time to time

**; Requirements**:
- Minimum 2 years of work experience in FandB chain / retail or FandB product development (coffee-related industry will be an added advantage)
- Ability to conceptualize and execute new method development
- Possess good sensory skills for product bench-marking and development
- Good interest and knowledge in ingredient formulation and development
- Good command of written and spoken English and Malay (proficiency in other languages will be an added advantage)
- Good interpersonal skills and ability to communicate with all levels, internally and externally, in an effective and responsive manner
- Excellent problem-solving skills and ability to think creatively to develop new and improved products
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
- Strong attention to detail, accuracy and documentation practices



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