Assistant Key Account Manager

3 weeks ago


Kuala Lumpur, Malaysia Unilever Full time

Job Title: Assistant Key Account Manager - Customer Business Development

Location: Malaysia

**About Unilever**:

- Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes: use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, many of Malaysian households use our products to feel good, look good and get more out of life — giving us a unique opportunity to build a brighter future._
- Every individual here can bring their purpose to life through their work. Join us and you will be surrounded by inspiring leaders and supportive peers. Among them, you will channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we will work to help you become a better you._

**Team Structure**:

- Reporting to: Channel Manager
- Super Channel

**Key Responsibilities**:
**Customer Strategy and Business Plan**:

- Develop the customer strategic business plan for respective categories and customers. Work out a joint customer business plan for respective categories and customers.
- Work in close collaboration with the Category and Channel Team for the category and channel input, and with customer marketing and brand teams for the specific banner/channel plan.
- Develop optimal integrated promo plan (including selling the plan to the customer) and manage promo investments.
- Manage customer promo investment with the customer.
- Manage the customer P&L for respective categories.
- Provide clear objectives and deliverables for the operation field team.
- Deliver the agreed plan, follow-up achievement of counterparts set in the agreement.
- Conduct consistent monthly and quarterly business reviews/Trade Term with customers through PowerPoint presentations.
- Perform data churning and analysis to provide accurate business requirements for business review presentations to customers.

**Negotiation**:

- Close deals with the Customer by negotiating the trade terms, trade funding, and counterparts according to the Unilever strategy on respective categories.
- Manage overall levels of Customer Investments for 4 Business Unit Categories.
- Monitor Customer Performance by tracking customer contribution and market share for major categories.

**Plays Active Ambassador Role**:

- Act as active ambassador of Unilever at the customer and of the customer at Unilever.
- Participate actively in the account managers’ meetings, looking at the best solution for the business.

**Key Stakeholders**:
**Internal**:

- Customer Business Development, CSP, Marketing, Supply Chain, Finance

**External**:

- Key Account Customers

**Essential Experience/Skill/Knowledge**:

- Experienced in key account management/modern trade
- Experienced in the FMCG industry
- Skilled in developing and implementing customer/channel investment strategy

**How to Apply**:


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