Customer Engagement Specialist

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

**Responsibilities**: **Handling Enquiries & Feedback** - Handle incoming calls and customer service inquiries for both walk in and call-in clients. - Responding promptly to client inquiries and assessing customer needs to achieve satisfaction. **Web Support and Mobile Apps Support** - Monitor website performance and ensure the websites are always running...

Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers - Experience in customer service / sales environment is an added advantage - Ability to multi-task well and in a fast-paced environment, using a variety of different digital tools and platforms during the course of...

**Position Title: Marketing Operations, EDM Specialist** **Location**: Level 8, The Bousteador, Mutiara Damansara, 47800 Petaling Jaya, Selangor. **Overview**: **Responsibilities**: - Understand and know how to perform customer segmentation and personalise targeting. **Job Requirements**: - Truly understand the rules of “Sending the right content, to...

Your role will involve engaging with customers and attending to their inquiry. **Key Responsibilities**: - Follow up with customers who send in inquiry via social media - Develop and maintain an in-depth understanding product. - Provide customers with detailed information about product features and benefits. - Address customer queries and concerns with...

Your role will involve engaging with customers and attending to their inquiry. **Key Responsibilities**: - Follow up with customers who send in inquiry via social media - Develop and maintain an in-depth understanding product. - Provide customers with detailed information about product features and benefits. - Address customer queries and concerns with...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

**About You** As the Customer Experience Assistant Manager - Retail, ASC, Ecosystem you will play a pivotal role in enhancing our customer journey across various touchpoints (All verticals). You will be responsible for managing projects aimed at improving customer experience ecosystems, ensuring seamless interactions and delivering value to our...

Conduct consultations for our "signature treatment" with new customers, ensuring comfort and rapport. - Provide comprehensive treatment plans and quotations during consultations. - Educating patients on oral healthcare; - Assessing treatment options and agreeing treatment plans with patients; - Referring patient to the specialist on fields not in specialty...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

Conduct consultations for our "signature treatment" with new customers, ensuring comfort and rapport. - Provide comprehensive treatment plans and quotations during consultations. - Educating patients on oral healthcare; - Assessing treatment options and agreeing treatment plans with patients; - Referring patient to the specialist on fields not in specialty...

**Exam Accommodation Specialist** WFH (RM 1,450 BONUS AFTER 6 MONTHS!!!) - Answer calls within management standards, consistently deliver quality call handling and meet established metric goals **Salary**: RM3,300.00 per month Schedule: - Monday to Friday - Rotational shift **Language**: - English (preferred)

Conduct consultations for our "signature treatment" with new customers, ensuring comfort and rapport. - Provide comprehensive treatment plans and quotations during consultations. - Educating patients on oral healthcare; - Assessing treatment options and agreeing treatment plans with patients; - Referring patient to the specialist on fields not in specialty...

Salary: RM 1,800 - RM 2,000 Location: No. 7, Jalan PJU 10/10E, Saujana Damansara, Damansara Damai. Working days: Monday to Thursday (9am-6pm), Saturday & Sunday (9am - 5.30pm) 1. Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. 2. Build and nurture strong relationships with existing clients to ensure...

**Exam Accommodation Specialist** WFH (RM 1,200 BONUS AFTER 6 MONTHS!!!) - Achieve and maintain all key quality and productivity metrics in the performance scorecard - To communicate and participate in team meetings, to share best practice and flag issue to the Team Leader - Continuously identify work process improvements and communicate to Team Leaders and...

**Exam Accommodation Specialist** WFH (RM 1,200 BONUS AFTER 6 MONTHS!!!) - Achieve and maintain all key quality and productivity metrics in the performance scorecard - To communicate and participate in team meetings, to share best practice and flag issue to the Team Leader - Continuously identify work process improvements and communicate to Team Leaders and...