Customer Engagement Specialist

**Responsibilities**: - Meet and greet customers - Assigning customers to available executives - Attending to telephone calls & inquiries - Monitor selected activities e.g test drive and demo car movement - Updating database - Preparation of reports and related documents - Assist in CSI and CRM activities - Assist in administrative duties **Job...

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage...

Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. - Make sure customers get all information about the program - Maintain good relationships with customers - Get the feedback from customers to ensure they are satisfied with the service. - Analyze customer behavior and...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers - Experience in customer service / sales environment is an added advantage - Ability to multi-task well and in a fast-paced environment, using a variety of different digital tools and platforms during the course of...

**Responsibilities**: **Handling Enquiries & Feedback** - Handle incoming calls and customer service inquiries for both walk in and call-in clients. - Responding promptly to client inquiries and assessing customer needs to achieve satisfaction. **Web Support and Mobile Apps Support** - Monitor website performance and ensure the websites are always running...

Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers - Experience in customer service / sales environment is an added advantage - Ability to multi-task well and in a fast-paced environment, using a variety of different digital tools and platforms during the course of...

**Position Title: Marketing Operations, EDM Specialist** **Location**: Level 8, The Bousteador, Mutiara Damansara, 47800 Petaling Jaya, Selangor. **Overview**: **Responsibilities**: - Understand and know how to perform customer segmentation and personalise targeting. **Job Requirements**: - Truly understand the rules of “Sending the right content, to...

Your role will involve engaging with customers and attending to their inquiry. **Key Responsibilities**: - Follow up with customers who send in inquiry via social media - Develop and maintain an in-depth understanding product. - Provide customers with detailed information about product features and benefits. - Address customer queries and concerns with...

**Your Responsibilities** 1. Attend to all inquiries from multiple channels and ensure correct information is provided to all customers. 2. Handling administrative support such as data entry, assist customers to keep track order, liaise with the courier service. 3. Resolve problems by clarifying customer's complaint, determining the cause of the problem,...

Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers Experience in customer service / sales environment is an added advantage Ability to multitask well and in a fastpaced environment, using a variety of different digital tools and platforms during the course of handling...

Your role will involve engaging with customers and attending to their inquiry. **Key Responsibilities**: - Follow up with customers who send in inquiry via social media - Develop and maintain an in-depth understanding product. - Provide customers with detailed information about product features and benefits. - Address customer queries and concerns with...

Position Title: Marketing Operations, EDM SpecialistLocation: Level 8, The Bousteador, Mutiara Damansara, 47800 Petaling Jaya, Selangor.Overview:Responsibilities: Understand and know how to perform customer segmentation and personalise targeting.Job Requirements: Truly understand the rules of "Sending the right content, to the right contacts, at the right...

Your ResponsibilitiesAttend to all inquiries from multiple channels and ensure correct information is provided to all customers.Handling administrative support such as data entry, assist customers to keep track order, liaise with the courier service.Resolve problems by clarifying customer's complaint, determining the cause of the problem, selecting and...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools.Responsibilities: Identify customer needs and help customers with provided systems...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

Conduct consultations for our "signature treatment" with new customers, ensuring comfort and rapport. - Provide comprehensive treatment plans and quotations during consultations. - Educating patients on oral healthcare; - Assessing treatment options and agreeing treatment plans with patients; - Referring patient to the specialist on fields not in specialty...