Customer Service Executive

Recommend and select products for customers based on their individual needs - Describe products and explain their benefits and uses to potential customers - Establish and maintain healthy, long-term relationship with customer to generate repeat business and referrals. - Discover customers’ needs and offer solutions to them through the company’s services...

Your role will involve engaging with customers and attending to their inquiry. **Key Responsibilities**: - Follow up with customers who send in inquiry via social media - Develop and maintain an in-depth understanding product. - Provide customers with detailed information about product features and benefits. - Address customer queries and concerns with...

**Hiring Branch: Cycle & Carriage Mutiara Damansara** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers - Experience in customer service / sales environment is an added advantage - Ability to multi-task well and in a fast-paced environment, using a variety of different digital tools and platforms during the course of...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

**Responsibilities**: **Handling Enquiries & Feedback** - Handle incoming calls and customer service inquiries for both walk in and call-in clients. - Responding promptly to client inquiries and assessing customer needs to achieve satisfaction. **Web Support and Mobile Apps Support** - Monitor website performance and ensure the websites are always running...

CUSTOMER SERVICE MANDARIN Location: Ara Damansara, Selangor (Near LRT Ara Damansara) Salary: RM2,800 (Basic), - KPI Allowance: up to RM500 - Shift Allowance: up to RM400 Working Hours: Monday – Sunday: 7:00am-3:00am (9 hours working) - 5 days working and 2 off days Requirements - English and Mandarin - Min Education: SPM / Diploma - Able to work on...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,200.00 - RM2,500.00 per month **Benefits**: - Health insurance - Opportunities...

**ROLE: Customer Service Executive** **PROJECT: Hamilton HK (Supporting Hong Kong, Taiwan & China)** **LANGUAGE: Traditional Mandarin, Cantonese & English** **LOCATION**: Nusa Jaya, a fast-developing city that offers a variety of opportunities (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang...

**Responsibilities**: - Meet and greet customers - Assigning customers to available executives - Attending to telephone calls & inquiries - Monitor selected activities e.g test drive and demo car movement - Updating database - Preparation of reports and related documents - Assist in CSI and CRM activities - Assist in administrative duties **Job...

Vacancy: Customer Services Executive Location: Ara Damansara Salary Range: RM2,800 - RM3,000 **Requirements**: - Malaysian citizens only - Minimum 2 years of experience in forwarding/logistics - Minimum SPM/Diploma/Degree qualification **Benefits**: - 5 days work week, 1 day WFH - EPF SOCSO EIS provided - No overtime (9am-6pm only) - Great working...

Position Overview: Roles and Responsibilities: Data Entry: Accurately enter and update data in our databases, ensuring information is current and correctly logged. Document Management: Maintain and organize office files, records, and other important documents. Scheduling: Assist in scheduling appointments, meetings, and events, and coordinate logistics as...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

Job description **Requirements**: - Require min SPM (fresh graduates are encouraged to apply) - Basic skills in preparing food and beverage, prefer with experience as a barista or service crew - Able to cope with fast-paced environment. - Outgoing personality, with good customer service skills. - Able to start immediately would be an added advantage. -...

Overview We are searching for a customer service champion who loves ensuring customers get the best service of their lives. Serving customers at the time when they need a home service should bring joy to you! Key responsibilities - Serve and process customers who have put in a request into our system, or who have registered interest over social media...

**ROLE**:Customer Service Executive **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE **shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...