Customer Experience Assistant Manager

**Compensation Management**: - Assist in developing and maintaining the company's compensation structure. - Conduct market research and analysis to benchmark salaries and benefits. - Participate in the annual salary review process and merit increase planning. - Assist in the administration of incentive and bonus programs. - Ensure compliance with federal,...

**Responsibilities**: - Meet and greet customers - Assigning customers to available executives - Attending to telephone calls & inquiries - Monitor selected activities e.g test drive and demo car movement - Updating database - Preparation of reports and related documents - Assist in CSI and CRM activities - Assist in administrative duties **Job...

**Purpose of the role**: To provide leadership and management of the Media Billing & Payable Team, responsible for recruitment, training & motivation and development needs of the team. This position is responsible in assisting the Media Billing & Payable Manager in leading and planning the finance operations for the Media Billing & Payable function. The...

**Job description** **Purpose of the role**: To provide leadership and management of the Media Billing & Payable Team, responsible for recruitment, training & motivation and development needs of the team. This position is responsible in assisting the Media Billing & Payable Manager in leading and planning the finance operations for the Media Billing &...

**Overview**: **Responsibilities**: **Recruitment**: - Collaborate with hiring managers to understand staffing needs and create job descriptions. **Learning & Development (L&D) Training**: - Assist in designing and implementing training programs to enhance employees' skills and knowledge. - Coordinate training sessions, workshops, and seminars, ensuring...

**Purpose of the role**: **Account Receivable Billing and Receipting**: - Ensuring quality in terms of accuracy and completeness on billing and receipting transactions processed. - Ensuring billing and receipting transactions are processed within agreed timelines in accordance with SLAs. - Oversee month end OTC process to ensure timely completion of closing...

**Job description** **Overview**: **Responsibilities**: **Recruitment**: - Collaborate with hiring managers to understand staffing needs and create job descriptions. **Learning & Development (L&D) Training**: - Assist in designing and implementing training programs to enhance employees' skills and knowledge. - Coordinate training sessions, workshops, and...

**Job Scope**: - Assist the Project Manager to prepare and execute the timescales, costs, and resources required to deliver a project. - Monitor and meet construction budget by monitoring project expenditures. - Managing the company's supply portfolio ensuring transparency of spending. - Managing multiple projects concurrently. - Inspecting construction...

**Job description** **Purpose of the role**: **Account Receivable Billing and Receipting**: - Ensuring quality in terms of accuracy and completeness on billing and receipting transactions processed. - Ensuring billing and receipting transactions are processed within agreed timelines in accordance with SLAs. - Oversee month end OTC process to ensure timely...

**Responsibilities**: **Handling Enquiries & Feedback** - Handle incoming calls and customer service inquiries for both walk in and call-in clients. - Responding promptly to client inquiries and assessing customer needs to achieve satisfaction. **Web Support and Mobile Apps Support** - Monitor website performance and ensure the websites are always running...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...

**Hiring Branch: Cycle & Carriage Mutiara Damansara** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...

**Requirements** - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply - Experience in retail or F&B would be added advantage. - Full-time positions (Assistant Supervisor) **Responsibility** **Maintaining the level of customer service professionals in...

Your role will involve engaging with customers and attending to their inquiry. **Key Responsibilities**: - Follow up with customers who send in inquiry via social media - Develop and maintain an in-depth understanding product. - Provide customers with detailed information about product features and benefits. - Address customer queries and concerns with...

**Location: Mutiara Damansara** - **Kidzania** **Responsibilities**: - Setting goals for the work group, developing organizational capability, and modelling how work together. - Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service. - Drive the implementation of company programs by...

**Requirements** - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply - Experience in retail or F&B would be added advantage. - Full-time positions (Assistant Supervisor) **Responsibility** **Maintaining the level of customer service professionals in...

Your role will involve engaging with customers and attending to their inquiry. **Key Responsibilities**: - Follow up with customers who send in inquiry via social media - Develop and maintain an in-depth understanding product. - Provide customers with detailed information about product features and benefits. - Address customer queries and concerns with...

The Asst. Store Manager - Assist the Store Manager in managing the outlet to company standards in sales, staffing, visual merchandising and operations, and will fulfill any duties assigned by the Store Manager. The incumbent will assist the Store Manager with the goal of providing customers with excellent quality products and fast friendly service with the...