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Customer Service Specialist
4 weeks ago
**Requirements**:
- Fluent in the required language Mandarin or Cantonese &English (speaking, reading, and writing)
- Experienced in technical troubleshooting.
- Familiarity with various devices (smartphones, tablets, PCs).
- Analytical skills for resolving complex issues.
- Proficient in navigating multiple systems and tools.
- Self-managing in fast-paced environments.
- Embraces challenges and takes on additional responsibilities.
- Maintains professionalism and composure under pressure.
- Accepts feedback, welcomes coaching, and demonstrates growth.
- Willing to Relocate to Penang
- Willing to work rotational shift
- 流利掌握所需的普通话或粤语以及英语(听说读写)。
- 具有技术故障排除经验。
- 熟悉各种设备(智能手机、平板电脑、个人电脑)。
- 具备解决复杂问题的分析能力。
- 熟练操作多个系统和工具。
- 能够在快节奏的环境中自我管理。
- 乐于接受挑战,并愿意承担额外的责任。
- 能够在压力下保持专业和镇定。
- 乐于接受反馈,欢迎指导,并能够展示成长。
- 愿意搬迁至槟城。
- 愿意轮班工作。
**Responsibility**
- Passionate about delivering exceptional customer experiences.
- Excellent communication skills, adaptable to different audiences.
- Flexible problem-solving approach, committed to exceeding expectations.
- Thrives in a team environment, eager to learn and grow.
- Curious and inquisitive, always seeking professional excellence.
- Effective time management and multitasking abilities.
- 热衷于提供卓越的客户体验。
- 拥有出色的沟通技巧,能够适应不同的受众。
- 灵活的解决问题方法,致力于超越期望。
- 擅长团队合作,渴望学习和成长。
- 好奇心强,始终追求专业卓越。
- 有效的时间管理和多任务处理能力。
**Benefits**
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Medical Insurance
- Training Provided
- Allowance Provided
- 5 Working Days
- Premium Workspaces
- Inclusive and diverse work environment
- Young, energetic, and supportive team
- On site Trainings & Career Development
- Sign - On Bonus
- 年假
- 医疗和住院假期
- 公积金/社会保险/个人所得税
- 医疗保险
- 提供培训
- 提供津贴
- 每周工作5天
- 高级工作空间
- 包容和多元化的工作环境
- 年轻、充满活力和支持性的团队!
- 现场培训与职业发展
- 签约奖金
**Salary**: RM2,500.00 - RM3,500.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Signing bonus
**Language**:
- Mandarin (preferred)
- English (preferred)
- Cantonese (preferred)
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