Customer Success Specialist Mandarin

Your role will involve handling customer requests, addressing their concerns, and offering detailed information in response to inquiries received through main point of contact for customers utilizing the client’s website shopping channel, ensuring their needs are met and providing support throughout their online shopping experience. Your...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese english - **Job Title: Customer Success Specialist (Mandarin Proficient)** **Location**: Bayan Lepas, Penang **Salary Range**:...

Positions: Customer Success Specialist Languages: English and Mandarin (Traditional) 5 working days (Rotational Shift) Responsibilities:Your role will involve handling customer requests, addressing their concerns, and offering detailed information in response to inquiries Requirements:Must be able to speak, read and write in English, and Mandarin **Job...

Positions: Customer Success Specialist Languages: English and Mandarin (Traditional) 5 working days (Rotational Shift) Responsibilities:Your role will involve handling customer requests, addressing their concerns, and offering detailed information in response to inquiries Requirements:Must be able to speak, read and write in English, and Mandarin **Job...

WE ARE HIRING Position: CUSTOMER SUCCESS SPECIALIST - MANDARIN SPEAKER ATTRACTIVE SALARY PACKAGE: RM2,800 - RM3,300 Language Allowance: RM300 JOB REQUIREMENTS Experience: 0-5 years, fresh graduates are encouraged to apply Preferred Background: Customer service experience is an advantage Education: Open to all Malaysian citizens Shift: 24/7 rotational...

**Role**:Customer Service Exec -(Technical) **Timings**:Shifting Schedule (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling- Your Responsibilities: - Support customers to place online orders with the client. - Provide timely support to customers through available -...

**Your Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer...

**About Us** MindPec is a young and dynamic company which is Service-Focused and Customer-Oriented. Our Company is a community of passionate, purpose-led individuals who believe in service with quality. **Your Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner...

The Customer Success Specialist - Japanese Speaker is responsible for managing and enhancing the customer experience for Japanese-speaking clients. This role involves building strong relationships with customers, ensuring their satisfaction and success with the company's products or services, and addressing any issues or concerns they may have. The...

**Job Highlights** - Join an International Company with a dynamic, youthful workplace. - Premium workspaces - On site Trainings & Career Development **Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued...

Overview The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. Your Responsibilities - Proven experience in customer-facing roles (phone,...

**Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...

**Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** **Salary: RM3300 + RM300 (Basic + Language Allowance)** Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people...

**Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...

Purpose As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. Job Scope - Compose thoughtful, personalized responses for a variety of customer request -...

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**Responsibilities**: - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. - Identify and escalate priority issues through appropriate...

**Key Responsibilities**: - Serve as the primary point of contact for customers who speak Mandarin, Cantonese, or both, addressing inquiries and resolving issues promptly and effectively. - Build and maintain strong relationships with customers, understanding their needs and providing personalized support and solutions. - Provide product demonstrations and...

**Content Moderation Specialist Mandarin - Fresh Grad or Experienced.** **Location: One Precinct, Bayan Baru Pulau Pinang** **Shift: 5 working days (Rotational Shift)** **Responsibilities**: - Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. - Conduct...

**Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be handled...