Customer Success Specialist Mandarin

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese english - **Job Title: Customer Success Specialist (Mandarin Proficient)** **Location**: Bayan Lepas, Penang **Salary Range**:...

Positions: Customer Success Specialist Languages: English and Mandarin (Traditional) 5 working days (Rotational Shift) Responsibilities:Your role will involve handling customer requests, addressing their concerns, and offering detailed information in response to inquiries Requirements:Must be able to speak, read and write in English, and Mandarin **Job...

**Role**:Customer Service Exec -(Technical) **Timings**:Shifting Schedule (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling- Your Responsibilities: - Support customers to place online orders with the client. - Provide timely support to customers through available -...

**About Us** MindPec is a young and dynamic company which is Service-Focused and Customer-Oriented. Our Company is a community of passionate, purpose-led individuals who believe in service with quality. **Your Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner...

**Your Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer...

Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive...

Visa and Relocation package is not available for this position.Company DescriptionTeleperformance is a global digital business services company that delivers the most advanced, digitally-powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. Our global scale and local presence allow us to be a...

**Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be handled...

**Job Descriptions**: - Have the chance to experience in handling the customers from China, Taiwan, Hong Kong and Malaysian mandarin market - Diversity nationalities in the department, have the opportunities to get to know the colleagues coming from Korea, Japan, Indonesia, Thai, Vietnam and etc - Have the opportunity to understand how social media customer...

**Job Highlights** - Join an International Company with a dynamic, youthful workplace. - Premium workspaces - On site Trainings & Career Development **Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued...

**Role**:Customer Success Specialist **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Taiwanese - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our...

The Customer Success Specialist - Japanese Speaker is responsible for managing and enhancing the customer experience for Japanese-speaking clients. This role involves building strong relationships with customers, ensuring their satisfaction and success with the company's products or services, and addressing any issues or concerns they may have. The...

**Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...

Job SummaryWe are seeking an exceptional Customer Success Specialist - Mandarin Speaker to join our dynamic team. This role requires a unique blend of customer service, problem-solving, and language skills.

Overview The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. Your Responsibilities - Proven experience in customer-facing roles (phone,...

**Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...

Candidate must possess at least a SPM or Diploma and above.Knowledge about types of contents on social sites and e-commerce sites.Working 24/7 (8 hours), between Monday to Sunday, 5 working days, 2 days off.Support customers to place online orders with the client.Provide timely support to customers through available communication channels (inbound phone...

Job RequirementsCandidate must possess at least a SPM or Diploma and above.Analytical skillsEthical standardsKnowledge about types of contents on social sites and e-commerce sitesWorking 24/7 (8 hours), Between Monday to Sunday 5 working days, 2 days offSupport customers to place online orders with the client.Provide timely support to customers through...

OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...

OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...