Human Resources Manager

7 months ago


Kuala Lumpur, Malaysia World Scout Bureau Full time

**Reporting to**:People & Culture Director
**Location**:WSB Global Support Centre, Kuala Lumpur, Malaysia

**Duration**:Three (3) years, renewable***

**Summary**

The Human Resources (HR) Manager plays a key role and specialising in talent acquisition, talent

management and development, employee engagement and retention, and HR operations. In this

multifaceted role, you will be instrumental in shaping our organisation's talent strategy, fostering
employee growth and satisfaction, and ensuring seamless People & Culture operations. As a Human

Resources Manager, you will play a pivotal role in building a talented and engaged workforce, driving

the organisation's success to new heights.

**Key responsibilities
**a. Talent acquisition**:

- Develop and execute comprehensive talent acquisition strategies to attract top-tier
- Manage the end-to-end recruitment process, from job requisition to offer acceptance,
- Collaborate with hiring managers to understand staffing needs and align recruitment

efforts with WOSM objectives.
- Implement innovative sourcing techniques and stay abreast of industry best practices

to attract diverse talent.
- Build and maintain relationships with external recruitment agencies and talent networks.
- Ensure full effective use of the applicant tracking system.

**b. Talent management and development**:

- Design and implement talent management programmes to identify, nurture, and retain

high-potential employees.
- Conduct scheduled performance evaluations, provide constructive feedback, and assist in

creating personalised development plans.
- Collaborate with Global Directors / Senior Management Team to assess talent needs,

facilitate training sessions, and support career progression.
- Foster a culture of continuous learning and skill development, encouraging employees to

enhance their capabilities.
- Implement mentoring and coaching programs to accelerate the growth of employees.

**c. Employee engagement and retention**:

- Develop and implement employee engagement initiatives to enhance job satisfaction and

organisational commitment.
- Conduct regular employee surveys, analyse feedback, and implement action plans to

address concerns and improve engagement.
- Design and manage employee recognition programmes, wellness initiatives, and team
- building activities.
- Address employee grievances, conflicts, and retention challenges in a timely and

empathetic manner.
- Develop and execute retention strategies, including career development paths and

personalised benefits packages.

**d. HR admin and operations**:

- Supervise HR operations, including payroll, benefits administration, compliance, and HRIS

management.
- Ensure HR policies and procedures are consistently applied and in compliance with local and

international labour laws.
- Streamline HR processes to enhance efficiency and accuracy, leveraging technology where

applicable.
3
- Manage employee records and documentation, ensuring data confidentiality and security.
- Provide guidance to HR staff and facilitate training sessions to ensure a knowledgeable

and skilled HR team.

**Job requirements
**Qualifications**:
We are seeking a person who has:

- Bachelor’s degree in human resources or related fields.
- At least 5 years of proven experience as an HR Manager with a focus on talent acquisition, talent

management, employee engagement and retention, and HR operations.
- Strong knowledge of HR laws, regulations, and best practices in multiple regions.
- Excellent communication, interpersonal, and leadership skills.
- Demonstrated ability to develop and maintain effective relationships with employees and

stakeholders.
- Proficiency in HRIS, payroll, and talent management software.
- Exceptional organisational and project management skills.

**Desired knowledge and skills**:

- Ability to lead a team of diverse and enthusiastic professionals towards clear goals, including

portfolio and performance management of direct reports.
- Understanding of organisational capacity strengthening in a non-profit context (good

governance principles, quality standards, strategic PME, strengthening board capacity).
- Ability to work and cooperate within an international and multicultural framework.
- Ability to balance multiple tasks and work well independently and collaboratively.
- Ability to diplomatically negotiate between different parties to ensure smooth cooperation

towards a common goal.
- Ability to communicate effectively in English (written/spoken).
- Demonstrable computer literacy:

- Microsoft Office expertise, in particular Outlook, Word, PowerPoint, and Excel are required.
- Internet in a business environment, with different online collaborative tools is essential.

**Personal qualities**:

- Dynamic, open-minded, willing to learn and culturally sensitive.
- Efficient, self-motivated, and proactive, with strong organisational skills
- Personal commitment to organisational excellence, displays honesty, integrity, a


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