Banking Customer Service Officer

Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. - Expanding the customer base by upselling and cross-selling banking products and services. **Requirements**: - SPM, Diploma...

Location: Kuala Lumpur Sentral, Malaysia. **Salary**: Basic - RM 3500 (Basic) Market: Singapore Customers Shift: Rotational Education: Bachelor’s Degree/Diploma/SPM Head Counts: 5 Experience: Minimum 6 months as customer service in Domestic or International banking **Job Description**: We are seeking a dedicated and customer-focused individual to...

**Job responsibilities**: - Attend to inbound calls enquiries regarding consumer financial products and services for international customers. - Upsell banking products and services when appropriate. - Provide accurate and timely information and provide effective solutions to customer’s queries. - Achieve first call resolution where possible and follow up...

Description **Primary Objective**: Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross-selling/ up-selling Bank's products and services towards customer satisfaction. **Key Responsibilities**: Overall responsible in handling customer inquiries, maintain high...

Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross-selling/ up-selling Bank's products and services towards...

Working Hour Regular Hours Monday - Friday Business Area Operations Location Malaysia - Kuala Lumpur Description **Primary Objective**: Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross-selling/ up-selling Bank's products and services towards customer...

Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala LumpurDescription **Primary Objective**: Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross-selling/ up-selling Bank's products and services towards customer...

**"Join Our Team: Elevate Your Career in Banking Customer Service!** - **Job highlights**:_ - _**Office accessible by public transport**_ - _**Permanent role with full training provided**_ - _**Attractive allowances and incentives (refer below)**_ Main responsibilities: - ️Handle inbound calls (Average 70 - 80 calls/daily) - ️Resolving customer's...

**Company Background**: Global Banking and Financial Investment Services Provider. One of the largest foreign-owned bank in Malaysia with over 40 branches throughout whole country. **Working Location**: Office based in Kuala Lumpur at Tun Razak Exhange - Mainly supporting English speaking calls to handle customer complaint and product enquiry - Responsible...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Job Summary: **Job Description**: - Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer need 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...

**Job Responsibility**: - Provide exceptional customer service on personalized phone services. - Determine customer requirements and promptly address inquiries. - Resolve customer problems and fulfil their requests. - Maintain an accurate and updated customer database. - Build and retain customer relationships by accurately identifying and resolving...

**Company Background** Bank Contact Center - To perform relative incoming /outgoing calls related to company products and services. - Provide excellent customer service to internal/external customer. - Provide excellent customer experience to maintain customer relationship. **Job Requirement**: - Good communication skills in English. (Mandarin will be...

**Job responsibilities**: - Attend to inbound calls enquiries regarding consumer financial products and services for international customers. - Upsell banking products and services when appropriate. - Provide accurate and timely information and provide effective solutions to customer’s queries. - Achieve first call resolution where possible and follow up...

**The company**: **Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** Job...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Job Description: - Answer calls to clients to learn about and address their needs, complaints or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers in a timely manner while following standard operating...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

IMMEDIATELY INTAKE IN FEB INTAKES **Responsibilities**: - Answering calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner...

We are looking for **fresh graduates** to join our client; a leading local Bank. - **Operations Officer** - **Credit Control**: - **Customer Service Officer** **Job Requirements;** - **MUST **:Minimum Diploma in any related field Min **CG-PA: 2.80**: - Good communication, interpersonal and analytical skills coupled with excellent attention to detail -...