(Vietnamese Speaker) Customer Success Specialist

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

**B2B Sales**: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations. **DUTIES AND RESPONSIBILITIES**: - Manage a portfolio of SMB clients with responsibility for growing revenue - Acquiring new...

Role : Customer Service Professional (Indonesian Speaker) Job Scope To answer inbound calls pertaining customer inquiries or complaint regards Prepaid Hotlink Services & to cross sell for example » to convince prepaid customer to upgrade their package to a postpaid plan. Malaysian, can speak Native Indo Salary Packages *Salary Basic RM2500 + RM500...

**Mô tả công việc**: Chúng tôi đang tìm kiếm một Chuyên viên Hỗ trợ Trò chuyện Xã hội biết tiếng Việt để gia nhập đội ngũ năng động của chúng tôi. Vị trí này hoàn hảo cho những người đam mê dịch vụ khách hàng, thông thạo tiếng Việt và có khả năng giải quyết vấn...

We are looking for highly skilled and enthusiastic Vietnamese-speaking individuals to join our dynamic team as Chat Support Representatives. As a Chat Support Representative, you will be responsible for providing exceptional customer service and resolving inquiries through chat support channels. This is an exciting opportunity to work with an innovative tech...

**仕事内容**: Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. -...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following Social Media documented call flows, work processes, data entry requirements, and complaint...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. Essential Functions/Core Responsibilities - Assist...

Position : Mandarin Speaker Customer Service (美容客服) Location : KL Sentral (Nearby LRT/MRT/Monorail) Salary Package : Basic Salary + Commission **Job Scope**: - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - Inform customers of sales promotions and services, and processes payments for orders,...

We are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors. **Responsibilities**: - Resolve inquiries promptly and efficiently, ensuring...

Must be a Native Vietnamese - Ability to speak, read and write fluent English/Native Vietnamese Language. - Schedule: Rotational shift - Possess Bachelor’s Degree holder with a valid passport for the next 14 months. - Should be in Vietnam - Can work on a rotational shift 24/7 and on weekends and holidays. - Good English communication skills **Job Type**:...

**POSITION - Customer Service Agent - Telco** **LANGUAGE - Mandarin Speaker** **JOB TYPE - Permanent Position** **TIME WORKING - 24/7 Rotational Shift, 5 days’ work, and 2days off** **SALARY - RM 4,000 With Experience** ***: **DUTIES AND RESPONSIBILITIES**: - Provide primarily customer service-based chat support to the client’s customers. -...

DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide information and assistance - Professionally handle high volume of inquiries from customers - Achieve productivity standards and goals while maintaining the highest level of customer service - Able to resolve the calls within the agreed SLA (Service Level Agreement) - You will be...

**B2B Sales**: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations. **DUTIES AND RESPONSIBILITIES**: - You support customers with the integration of their website, their store or their account and...

**ROLE: Customer Service Executive (English Speakers) PROJECT: Social Media** **INTAKE DATE**: 8 April 2024 **LOCATION**: - KL Sentral **JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support systems for social media eg, FB, Insta. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding...

**B2B Sales**: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations. **DUTIES AND RESPONSIBILITIES**: - Manage a portfolio of SMB clients with responsibility for growing revenue - Acquiring new...

**ROLE: Customer Service Executive (English Speakers) PROJECT: Social Media** **INTAKE DATE**: 8 April 2024 **LOCATION**: - KL Sentral **JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support systems for social media eg, FB, Insta. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding...

**DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

**DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...