Receptionist/ Front Office Assistant

3 weeks ago


Kuantan, Malaysia Swiss-Garden Beach Resort Kuantan Full time

**Job Summary**:
Provide guests service, checks in guests, handles guest mails, messages, telexes ad others. This position is concerned with the overall operation of the front office and compliance with established front office and accounting policies of this hotel.

**Job Requirement**:
1. Experience in daily Front Office operation.

2. Able to work under pressure and shift work.

**Standard Job Responsibilities**:
1. To provide courteous and efficient service and where possible, to comply with each and every guest request.

2. To greet all guest in a courteous and friendly manner ie. Always with a smile.

3. To check in guests according to the procedure.

4. To take room reservation at the counter or on the telephone.

5. To work closely with the Housekeeping Department. Informs Housekeeping of early check-ins or late check-outs, change of room, requirement of extra bed/baby cot.

6. To be fully knowledgeable on relevant information relating to hotel facilities, direction to the hotel, all places of interest in Kuantan and surrounding area, shopping areas, etc;
**Key Responsibilities/Major Tasks**:
1. Ensures high standards of personal presentation and grooming.

2. Works closely with all departments in ensuring guest’s satisfaction.

3. Exercises responsible behaviour at all times and positively representing the hotel management team.

4. Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.

5. Attends training sessions and meetings as and when required.

6. Carries out any other reasonable duties and responsibilities as assigned.

**Job Types**: Full-time, Fresh graduate

Pay: From RM1,500.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus


  • Front Office

    3 weeks ago


    Kuantan, Malaysia Asia Career Full time

    **JOB SUMMARY** The concept of "front office" has a more particular connotation in various businesses, most notably investment banking, hotels, and sports. In the hotel sector, the front office is the location where guests first come. This section is also known as the receiving area. A receptionist is often employed at the front office; their...


  • Kuantan, Pahang, Malaysia Swiss-Garden Beach Resort Kuantan Full time

    Job Summary:Provide guests service, checks in guests, handles guest mails, messages, telexes ad others. This position is concerned with the overall operation of the front office and compliance with established front office and accounting policies of this hotel.Job Requirement:Experience in daily Front Office operation.Able to work under pressure and shift...


  • Kuantan, Malaysia MY VIVO HOTEL SDN BHD Full time

    Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. We have operated since year 2010, with a long establishment, we are experienced in this industry to cater to our guests coming...


  • Kuantan, Pahang, Malaysia MY VIVO HOTEL SDN BHD Full time

    Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.We have operated since year 2010, with a long establishment, we are experienced in this industry to cater to our guests coming from...

  • Front Desk Host

    3 weeks ago


    Kuantan, Malaysia Tomtek Malaysia Sdn Bhd Full time

    **JOB POSITION: FRONT DESK HOST** **DEPARTMENT: FRONT OFFICE** **LOCATION**:5 STAR HOTEL, KUANTAN** **SALARY: RM1,500 - RM2,000** **FRESH GRAD ARE WELCOME TO APPLY** **JOB DESCRIPTION**: A Front Desk Host is a professional responsible for overseeing the operations of a hotel's front office. They greet guests upon arrival, offer administrative assistance to...

  • Front Office Manager

    4 weeks ago


    Kuantan, Malaysia FARM RESORT (GAMBANG) SDN BHD Full time

    Administration - Oversees and assists in the preparation and updates of the Front Office Departmental Operations Manual. - Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. - Represents the Rooms function on the Resort's in the absence of the Director of Rooms Customer...


  • Kuantan, Malaysia ADENA BEACH RESORT KUANTAN Full time

    Handle Front Desk operation such as handling arrivals, check-ins ( registration) and departures for check-outs of all the Resorts guests. - Responding promptly to all guests requests, enquiries and complains. - Good communication and interpersonal skill - Welcoming visitors with greetings, and clear directions and address them appropriately. - Handle call-in...

  • Front Office Manager

    2 weeks ago


    Kuantan, Malaysia Gangsa Gemilang Sdn Bhd Full time

    1. Trains, cross -trains, and retrains all front office personnel. 2. Participates in the selection of front office personnel. 3. Schedules the front office staff. 4. Supervises workload during shifts. 5. Evaluates the job performance if each front office employee. 6. Maintains working relationships and communicates with all departments. 7. Maintains master...


  • Kuantan, Malaysia PASSIONATE SUCCESS SDN BHD Full time

    Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. Be able serve the community with proper, clean, conducive, comfortable and cheap accommodation. Be able to service with caliber...


  • Kuantan, Pahang, Malaysia PASSIONATE SUCCESS SDN BHD Full time

    Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.Be able serve the community with proper, clean, conducive, comfortable and cheap accommodation. Be able to service with caliber...

  • Receptionist

    3 weeks ago


    Kuantan, Malaysia Segimas Venture Sdn Bhd Full time

    JOB DUTIES - Greet all guests and assist them with check in and check out - Maintain a positive attitude and friendly demeanor - Respond to all guest questions and requests - Answer and forward phone calls - Manage guest bookings and reservations - Keep a tidy and orderly workspace - Assist with administrative and clerical tasks as needed JOB REQUIREMENTS -...


  • Kuantan, Malaysia ADENA RESORT MANAGEMENT SDN BHD Full time

    The Front Office Assistant Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. Adena Beach Resort, a 3 star resort offering a 200m...


  • Kuantan, Malaysia Hotel Grand Continental Kuantan, Pahang Full time

    **JOB DESCRIPTION** - **To ensure the maximization of room revenue and profit and maintaining a consistently high standard of customer service within the department**: - **Has a direct line of authority over all Front Office personnels within the Hotel and a liaison role with all other Department Heads**: - **To achieve a maximum occupancy and average rate...


  • Kuantan, Pahang, Malaysia ADENA RESORT MANAGEMENT SDN BHD Full time

    The Front Office Assistant Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.Adena Beach Resort, a 3 star resort offering a 200m...


  • Kuantan, Malaysia MUIP HOTEL SDN BHD Full time

    Provides guest services, checks in guests and handles guests’ mail, messages, telexes and others. This position is concerned with the overall operation of the Front Office and compliance with established Front Office and Accounting policies of the Hotel. Grand DarulMakmur Hotel Kuantan is a deluxe class property offering 204 modern and luxurious...

  • Front Desk Host

    2 weeks ago


    Kuantan, Pahang, Malaysia Tomtek Malaysia Sdn Bhd Full time

    JOB POSITION:FRONT DESK HOSTDEPARTMENT:FRONT OFFICELOCATION:5 STAR HOTEL, KUANTAN**SALARY:RM1,500 - RM2,000FRESH GRAD ARE WELCOME TO APPLYJOB DESCRIPTION:A Front Desk Host is a professional responsible for overseeing the operations of a hotel's front office. They greet guests upon arrival, offer administrative assistance to hotel management, and supervise...


  • Kuantan, Pahang, Malaysia MUIP HOTEL SDN BHD Full time

    Provides guest services, checks in guests and handles guests' mail, messages, telexes and others. This position is concerned with the overall operation of the Front Office and compliance with established Front Office and Accounting policies of the Hotel.Grand DarulMakmur Hotel Kuantan is a deluxe class property offering 204 modern and luxurious...


  • Kuantan, Malaysia Gangsa Gemilang Sdn Bhd Full time

    1. To ensure that the respective cash floats of the Front Office Assistance are always properly maintained and procedures in opening / closing the float are adhered to. To be alert to ensure that be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of a respective shift. 2....


  • Kuantan, Pahang, Malaysia Hotel Grand Continental Kuantan, Pahang Full time

    JOB DESCRIPTION- To ensure the maximization of room revenue and profit and maintaining a consistently high standard of customer service within the department:Has a direct line of authority over all Front Office personnels within the Hotel and a liaison role with all other Department Heads:- To achieve a maximum occupancy and average rate at all times:To...


  • Kuantan, Malaysia The Zenith Hotel Sdn Bhd Full time

    Provide Secretarial support to the Front Office Department and perform administrative /clerical duties such as typing, filing, preparation of reports, drafting of simple memorandum. - Maintain the Department filing system and to keep on file accurate records of the following: - Purchase request order. - Maintenance work order and special job order form. -...